What are the responsibilities and job description for the Experienced Travel Advisor – Naples, FL position at Preferred Travel of Naples?
At Preferred Travel & Company, we transform travel dreams into extraordinary realities. Leveraging our deep industry knowledge and extensive global connections, we provide clients with unparalleled access to unique and luxurious travel experiences.
Our commitment to excellence means we handle every detail, saving our clients time and ensuring peace of mind. Whether it’s curating the perfect itinerary or providing emergency support, we’re dedicated to delivering seamless and unforgettable journeys. From luxury cruises to cultural adventures, our personal concierge service ensures that every travel experience exceeds expectations. With Preferred Travel & Company, our clients are not just traveling—they’re embarking on a meticulously crafted journey with a trusted partner by their side.
As a Travel Advisor, you will be responsible for planning, booking and managing travel arrangements for prospects and clients, ensuring their satisfaction and loyalty. You will also work with our preferred suppliers and partners and access exclusive deals. To be successful in this role, you must have an industry experience, excellent communication skills and a strong knowledge of the travel industry, destinations and products.
What You’ll Do
- Book travel using the plethora of resources available to do so
- Collaborate with colleagues and our support team to ensure smooth operations and deliver a seamless customer experience
- Prepare document packets to be presented to clients prior to traveling
- Provide exceptional customer service and support to clients
- Accurately handle travel bookings and related administrative tasks
- Participate in ongoing training and professional development
- Maintain a high level of professionalism and confidentiality
- Resolve client issues and concerns professionally and promptly, going the extra mile to ensure client satisfaction
What You’ll Bring
- High school diploma and at least three years’ experience as a travel advisor
- Strong customer service and planning and organization skills; ability to manage time and meet commitments and deadlines within a fast-paced environment
- Ability to reliably work Monday through Friday 9 to 5 (37.5 hours/week) in our Naples office
- Polished appearance and manner
- Strong communication skills with the ability to communicate verbally and in written form
- Proficient computer skills with experience in spreadsheet, word-processing, and email/calendar applications. Ability to learn new and proprietary software packages
- Proactive and resourceful style to handle issues as they arise
- Flexibility and adaptability with the ability to manage through change
- Ability to assimilate new job-related information appropriately
Why You’ll Love Preferred Travel & Co.
- We offer a starting salary commensurate with experience
- A consistent Monday through Friday schedule
- Our total rewards package includes comprehensive health plans, 401(k), time off, opportunities to travel, advancement opportunities, and more
- You’ll be inspired daily by team members who are collaborative, innovative, smart and fun
- Business casual work environment where we work hard, but don’t take ourselves too seriously
More About Preferred Travel & Co.
We’ve been in business for 41 years (and counting), helping our clients realize their travel dreams. But Preferred Travel isn’t your average company. We value passion, ability, enthusiasm, and dedication. And we provide a terrific environment where the best employees can thrive and grow with us, while maintaining a healthy work/life balance.
Apply Now
To apply for this position, please send your resume with contact information and salary requirements.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- No nights
- No weekends
Work Location: In person