What are the responsibilities and job description for the Store Operations Manager Supermarket / Grocery position at Premier Associates?
$55,000 to $68,000 Plus Bonus up to $28,000
Financially Strong Growing Company
Ensure efficient store operation to ensure customer satisfaction and projected bottom line profit. Manages personnel issues and supervision. Maintains a positive company image by providing courteous, friendly and efficient customer service. Maintains company standards by ensuring associates are aware of expectations, are properly trained.
Must have high volume retail / wholesale experience.
Essential Functions:
- Manage overall store operations.
- Develops strong business relationships with customers by maintaining open communication with customers, and by quickly and effectively resolving problems
- Ensures compliance with established policies and procedures including but not limited to safety (HACCP, OSHA) personnel, security, pest control and shrink control.
- Reviews financial and operational reports and takes necessary actions based on report results.
- Ensure timely and accurate management of all store operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping and in store customer service.
- Defines the service standards and the operational mission of the company, communicates it to the employees and monitors activities in order to meet company goals.
- Maximizes all sales opportunities by ensuring high levels of customer service by ensuring proper scheduling of the workforce while meeting budgetary guidelines.
- Manages selection, annual performance appraisals and professional development of all Management level personnel.
- Directly supervises and manages, assistant managers & department managers.
- Coaches managers on employee relation issues such as new hires, transfers, promotions.
- Maintains communication with the Corporate Offices to ensure compliance with company policies and procedures as well as state and federal laws and regulations.
- Reviews inventory on a regular basis to ensure that the inventory is correct and the products are in-house
- Completes and processes necessary reports and paperwork accurately and timely.
Education, Experience and Skills Required:
- Bachelor’s degree (preferred but not required),
- Minimum 4 years management experience in food service or grocery, supermarket, club warehouse, big box or mass merchandising environment.
- Background in P&L, Inventory control, merchandising, hiring / training staff, front end, merchandising, cash control, payroll, security / loss prevention mandatory.
- Strong leadership skills, capable of running a high volume operation.
- Must have excellent communication, organizational and people management / training skills and be extremely customer service oriented.
- Commitment to company values and strong customer orientation.
Job Type: Full-time
Pay: $55,000.00 - $68,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Shift:
- 10 hour shift
Experience:
- Supermarket or High VolumeRetail management: 3 years (Preferred)
Work Location: In person
Salary : $55,000 - $68,000
