What are the responsibilities and job description for the Automotive Service Advisor position at PREMIER AUTOMOTIVE GROUP?
Job Details
Description
Experience Preferred
Excellent Income & Benefits
Premier Automotive is growing and seeking to hire Service Advisors to join our team. Experience is preferred but not required. Ideal candidates will have good customer service and sales skills, and a general knowledge of vehicle mechanical operations.
We provide competitive compensation and benefits, a friendly, professional work environment and opportunities for advancement. Premier values our employees and invests in their success.
Premier is an established, successful dealer group with over 21 stores in 5 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Kia, Dodge, Chrysler, Jeep and Fiat. Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope Foundation."
Qualifications
Job Responsibilities:
- Make appointments for service/maintenance/recall work
- Greet customers and inspect their vehicle
- Advise customers about necessary/suggested services and costs
- Follow status of the customer's vehicle from service bay entry through completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review work order with customer to assure all concerns are addressed
- Provide a completely satisfied customer experience
Job Requirements:
- Experience is preferred
- Prior dealership experience is a plus
- General knowledge of vehicle mechanical operations
- Good customer service and communication skills
- Professional appearance and demeanor
- Good work ethic and computer skills
- Valid driver's license and good driving record
Job Benefits:
We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:
- Competitive compensation plan
- Medical, Dental and Vision Insurance
- 401(k) with company match
- Premium, ongoing professional development
- Participate in Giving Home Community Service days by building homes with Convoy of Hope, cooking in local food kitchens, spending time with Boys and Girls Clubs, and much more.
- Employee Programs for referral bonus, vehicle acquisition, and automotive purchases.
- Cross-sell across Premier Brands
We are an Equal Opportunity Employer.
All applicants must pass pre-employment testing to include background checks, MVR, and drug screen.