What are the responsibilities and job description for the Billing/Insurance Coordinator position at Premier Center for Oral and Facial Surgery?
Job Title: Insurance Coordinator – Oral Surgery Practice
Location: Groton, MA
Job Type: Full-Time
About Us:
Our established and patient-focused oral surgery practice in GROTON, MA is looking for a detail-oriented and experienced Billing/Insurance Coordinator to join our team. This role is critical in ensuring a seamless experience for patients by managing all aspects of insurance verification, claims processing, and financial coordination. If you are a motivated professional with strong organizational skills and a commitment to excellent patient care, we want to hear from you!
Job Summary:
As the Insurance Coordinator, you will play a vital role in supporting our patients by managing insurance claims and approvals, verifying coverage, and ensuring accurate financial records. You will also be responsible for integrating and optimizing our practice management software, Open Dental, with clearinghouses to streamline claims processing and maximize efficiency.
Key Responsibilities:
Insurance Management:
- Verify patient insurance benefits and eligibility prior to appointments.
- Submit dental and medical preauthorizations and track their status to ensure timely approval for treatment.
- Process insurance claims accurately and follow up on any outstanding claims to ensure prompt payment.
- Reconcile EOBs/ERAs and ensure proper posting of payments.
- Communicate with insurance companies to resolve discrepancies, denials, and appeals.
- Integrate and manage Open Dental software with clearinghouses, ensuring smooth claims submission, processing, and follow ups.
Patient Financial Coordination:
- Provide patients with clear and detailed explanations of their insurance benefits, financial responsibilities, and out-of-pocket costs.
- Work with patients to develop creative financial solutions, such as payment plans or financing options, to make treatment more affordable.
- Ensure that all patient accounts are up to date, including collecting co-pays and outstanding balances.
Administrative Support:
- Maintain accurate and organized patient insurance records in the practice management system.
- Prepare and provide treatment cost estimates for patients based on insurance coverage and benefits.
- Assist with end-of-day financial reconciliation and reporting.
Communication:
- Serve as the main point of contact for patients regarding insurance and billing inquiries.
- Collaborate with referring dental offices to facilitate pre-treatment approvals and coordinate insurance information.
- Maintain open and professional communication with the clinical and administrative teams to ensure seamless patient care.
Qualifications:
- Previous experience in insurance coordination, preferably in a dental or medical setting.
- Strong knowledge of insurance policies, claims processes, and preauthorizations.
- Familiarity with Open Dental software is preferred.
- Proficiency in dental terminology and procedures is a plus.
- Excellent communication and problem-solving skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
How to Apply:
If you are a detail-oriented professional with a passion for helping patients navigate their insurance and financial options while optimizing office systems, we encourage you to apply! Please submit your resume and a brief cover letter outlining your qualifications and interest in the role.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to Relocate:
- Nashua, NH 03063: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $30
