What are the responsibilities and job description for the Office Manager position at Premier Dermatology?
Office Managers are responsible for oversight, management, and the daily operations of the assigned office, including front office staff, clinical staff, and overall office functions. The Office Manager is responsible for disseminating company communication, streamlining administrative procedures, and inventory control. The Office Manager must be well organized, with strong administration skills and an ability to lead and motivate his/her team by demonstrating and upholding the company’s culture, mission, and values.
As assigned but not limited to the following:
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Oversee, assign responsibilities and coordinate the efforts of all staff.
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Responsible for coordinating with the HR Departments, the termination, corrective action for performance issues & reviews, and preparing and maintaining thorough documentation.
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Maintain positive relationships with current referring physician offices as well as seeking new referral sources.
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Responsible for operations within the clinic, up keep and maintenance of the facility.
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Review and approve all patient billing and in-office collections, review daily summaries for accuracy and send to billing department in a timely manner.
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Oversee Cancer Register, PQRS and MIPS for all providers to insure all are up to date and meeting criteria for qualification where needed.
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Monitor and review providers’ schedules to strategize maximum capacity and identify areas we may need to adjust to accommodate patient flow.
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Promote a positive, fair and open environment within the department and the Practice.
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Address process improvements or re-training as identified.
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Control costs of supplies, inventory, equipment, service, repairs, and salary, benefits and wages.
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Monitor productivity, efficiency, quality and timeliness of services.
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Address patient concerns. Follow-up on patient problems, complaints and inquiries, with research to assure satisfactory completion.
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Knowledge of and compliance with HIPAA & OSHA Standard Precautions.
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Monitors workflow of office staff, assigning staff as necessary to various duties to ensure that all tasks are completed in a timely and efficient manner.