What are the responsibilities and job description for the Patient Access Associate - Full Time Day position at Premier ER & Urgent Care?
Job Description
Job Description
This is not your typical Patient Access Associate position!
At Premier ER & Urgent Care, you will join a close-knit team of professionals who offer a new approach to healthcare by providing urgent care and emergency services under one roof. This is a great opportunity to establish yourself with a ground-breaking, visionary company where you can take your Patient Access Associate career to new heights. Gain new perspectives as you acquire additional skill sets that will carry you far in your career and be entrusted to make critical decisions that require your valuable problem-solving skills.
If you are interested in joining a creative company that is setting the high bar for the way urgent care is approached, you are on the right track! Apply for our Patient Access Associate opening today!
- 16 / hr - Full Time Day Position
- Responsibilities Patient Access Associate job responsibilities include :
- Welcomes and greets all patients in person or over the phone
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Responsible for maintaining patient waiting areas, office files, and front-desk areas in a manner that is clean and organized
- Registers patients and updates existing demographic information with a high rate of accuracy
- Facilitates patient flow by notifying the clinical staff of patients’ arrivals, being aware of delays, and communicating with patients and clinical staff
- Responds to patients, prospective patients, and visitor inquiries in a courteous manner
- Keeps office supplies adequately stocked and notifies the manager of any inventory needs
- Protects patient confidentiality by making sure Protected Health Information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. This includes not sharing passwords or personal information with coworkers
- Displays professionalism, tact, respect, and team effort when working with coworkers, and the public
- Maintains communication with patients, family, providers, nurses, and support staff
- Informs patients of any existing balance noted in the computer and request patients be prepared for any payment due at the time of service as per company guidelines
- Collects copays and payments as necessary as per company guidelines
Required Skills Patient Access Associate Skills and qualifications :
Physical Demands :
The physical demands below are typical of those that must be met by the employee to successfully perform the essential functions of this position. Reasonable accommodations may be available for individuals with disabilities.
Salary : $16
