What are the responsibilities and job description for the Front Desk Associate position at Premier Eyecare?
We are dedicated to providing exceptional eye care and outstanding customer service to our patients. Our team of skilled optometrists and staff work together to create a welcoming, professional, and efficient environment for every patient. We are looking for a friendly, organized, and dependable Front Desk Receptionist to join our growing practice.
Responsibilities:
- Greet and check-in patients with a warm, friendly demeanor.
- Answer phone calls, schedule appointments, and manage patient inquiries regarding services, insurance, and office hours.
- Verify patient insurance information and assist with insurance billing and claims.
- Maintain and update patient records in our electronic health record (EHR) system.
- Collect and process payments, co-pays, and balances due.
- Coordinate patient flow, ensuring that appointments are kept on time and efficiently managed.
- Handle patient correspondence, including reminders for appointments and follow-up care.
- Assist with general office tasks, including filing, faxing, and managing office supplies.
- Maintain a clean, organized front desk area and waiting room.
- Work closely with the clinical team to ensure seamless patient care.
Qualifications:
- High school diploma or equivalent; some college coursework or training in healthcare administration is a plus.
- Prior experience as a receptionist or in a customer service role, preferably in a medical or healthcare setting.
- Strong communication and organizational skills.
- Experience with EHR systems is a plus.
- Knowledge of insurance verification, billing, and patient records management is preferred.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Friendly, approachable, and professional demeanor.
- Strong problem-solving abilities and ability to handle patient concerns with care and efficiency.
Benefits:
- Competitive pay.
- Health and dental insurance options. 401k matching
- Paid time off and holidays.
- Employee discounts on optical products and services.
- Ongoing training and professional development.
- A positive, team-oriented work environment.
To apply, please submit your resume and cover letter.
Job Type: Full-time
Pay: $33,000.00 - $39,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- No weekends
Experience:
- Front desk: 1 year (Preferred)
Work Location: In person
Salary : $33,000 - $39,000
