Director of Case Management - RN

Job Title: Director of Case Management - RN

Location: Henderson, NC 27536

Salary: $65,000 - $85,000 (depending on experience)

Position Overview:

We are seeking a highly experienced and motivated Director of Case Management - RN to lead our case management department in Henderson, NC. This key leadership role is responsible for overseeing the coordination of patient care services, ensuring that patients receive the appropriate care in a timely and cost-effective manner. The Director will manage a team of case managers and social workers, driving quality outcomes, patient satisfaction, and efficient resource utilization.

Key Responsibilities:

• Lead and manage the Case Management department, including planning, organizing, and directing all case management activities.
• Develop and implement case management strategies, policies, and procedures to ensure effective patient care coordination and discharge planning.
• Supervise and mentor a team of case managers and social workers, providing guidance and support in their daily activities.
• Collaborate with physicians, nurses, and other healthcare professionals to ensure that patient care plans are executed efficiently and effectively.
• Monitor and evaluate patient outcomes, ensuring that care delivery is aligned with best practices and regulatory requirements.
• Oversee utilization management, ensuring that resources are used appropriately and that care is delivered in the most cost-effective manner.
• Manage departmental budgets, including staffing, equipment, and supplies, and ensure the efficient use of resources.
• Participate in quality improvement initiatives and hospital-wide committees to enhance patient care and operational efficiency.
• Ensure compliance with state, federal, and accreditation standards related to case management and discharge planning.
• Provide ongoing education and training opportunities for staff to enhance their professional development and ensure high standards of care.

Must-Haves:

1. Licensure: Current North Carolina or compact state Registered Nurse (RN) license required upon hire.
2. Certifications: Basic Life Support (BLS) certification through the American Heart Association (AHA) required upon hire.
3. Experience: A minimum of 3 years of nursing case management experience.

Nice-to-Haves:

1. Experience: Previous director/supervisory experience preferred.
2. Education: Masters degree preferred, or an equivalent combination of education and work experience.

Qualifications:

• Strong leadership and management skills, with the ability to inspire and guide a team of case managers and social workers.
• In-depth knowledge of case management practices, discharge planning, and utilization management.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with multidisciplinary teams.
• Strong analytical and problem-solving abilities, with a focus on quality improvement and patient safety.
• Experience in managing budgets and resources efficiently.
• Commitment to ongoing professional development and staying current with advances in case management and healthcare regulations.