Administrative Manager, Ambulatory Surgery Center

Premier Health Associates is a fully integrated, physician owned and managed healthcare organization committed to providing the highest quality of care in the most cost-efficient manner within the communities we serve. Premier Health currently serves patients with 13 locations throughout Sussex, Warren and Morris Counties in NJ and Pike County, PA.

Premier Health Associates is seeking a full time Administrative Manager to oversee the day-to-day administrative and clinical operations of its ambulatory surgical facility. Our Sparta facility is a multi-specialty licensed and AAAHC accredited outpatient facility specializes in Gastroenterology, General Surgery and Pain Management and performs procedures Monday – Saturday. The organization strives to provide accessible and affordable surgical care while ensuring the safest and highest level of quality care for its patients.

Reporting directly to Executive Management of Premier Health Associates, the Administrative Manager will manage a team of 30 employees and oversee all daily administrative and clinical operations of the Center, in collaboration with Premier’s comprehensive support team of healthcare professionals including, but not limited to: Medical Director, Medical Executive Committee, Executive Director, Human Resources Manager, Billing Manager.

Job Summary:

Oversees, administers, and coordinates all aspects of the operating functions, processes and staff of the Center while demonstrating the primary mission, objectives, and goals of efficiently and cost-effectively providing surgical services that improve clinical operations and exceed customer expectations.

Responsibilities:

· Accountable for the management of clinical and business operations of the facility including regulatory compliance, the delivery of quality clinical services, improving patient satisfaction, materials management, software implementation and updates, equipment maintenance, environment of care and facility management.

· Partners with ASC physicians, clinical personnel, and executive management in developing and maintaining the facility’s goals, objectives, and standards of practice. Supports strategic direction of ambulatory operations, including new programs and growth initiatives.

· Maintains awareness and ensures the surgical programs and clinical services are compliant with all local, state, and federal regulatory agencies, as well as accrediting body, AAAHC.

· Develops, implements, monitors, and maintains the facility’s standardized work procedures and policies, which assure cost-effective, safe, and high-quality care across ASC operations.

· Provides strong, effective, goal-oriented leadership and provides guidance, counselling, and support as needed to all ASC personnel.

· Provides direct training and supervision of non-clinical personnel. Coaches, develops, educates, mentors, and holds accountable direct reports, as well as fosters an environment of trust throughout all areas of the facility.

· Manages recruitment, retention, evaluates performance of all staff, and personnel records.

· Develops statistical indicators to use in evaluating the overall operations and quality of care provided at the facility. Maintains systems to collect data, performs data reporting and analysis to meet organizational goals and objectives, as well as regulatory requirements, such as CMS Quality Measure Reporting.

· Oversees the facility’s Quality Assurance/Performance Improvement Program by developing, evaluating, and promoting implementation of a continuous quality improvement program, identifying and correcting quality care issues.

· Monitors the adequate function of all surgical and patient care equipment through contracted services and follow up on repairs. Negotiates and controls all external contracts such as preventive maintenance, purchasing agreements, Business Associate Agreements.

· Hold monthly staff meetings outlining goals and priorities of the facility.

· Active member of the Medical Executive Committee reporting pertinent activities concerning the facility.

· Coordinate with other Surgical Center Administrative Managers to standardize operations, share best practices, and ensure seamless implementation of policies and procedures across all locations, enhancing overall efficiency and consistency

· After hours availability for emergency issues such as facility or operational issues due to weather or other unforeseen circumstances.

· Participates in professional development activities to keep current with healthcare trends, practices and management skills and maintains professional affiliations.

· Demonstrates safe work habits in the workplace and maintains current knowledge of the organization’s Corporate Compliance Plan, as well as the facility’s Emergency Preparedness Plan protocols, OSHA, and HIPAA standards.

· Performs all related duties and/or special projects as assigned or required.

Qualifications:

· BS or healthcare-related degree

· Minimum 3 years’ experience in healthcare leadership, manager level or above, in an ASC or hospital setting

· Strong knowledge of principles and practices of business/medical administration and management

· Skilled in exercising high degree of leadership, initiative and decision making to achieve both organizational and regulatory objectives.

· Demonstrated experience in quality improvement initiatives.

· Demonstrated experience in policy and procedure writing a MUST.

· Knowledge and ability to utilize EHR to monitor key statistics, patient metrics, and facility operations.

· Excellent organizational, written, and verbal communication skills, and comfort in communication with all levels of personnel.

· Demonstrated excellence in customer service, patient experience, and operational improvement within the ASC setting.

· Comprehensive understanding of ASC regulations and standards (State, Federal and AAAHC).

· Working knowledge of regulatory requirements in an ASC setting in the realm of OSHA, HIPAA, scheduling, and billing.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program

Work Location: In person