What are the responsibilities and job description for the Customer Service Representative position at Premier Heating and Air?
Job Description:
Premier Heating and Air is seeking a skilled Customer Service Representative to join our team.
This is an on-site role working from our office in Greenwood Village, Colorado.
What's In It For You:
- Competitive Pay: $20-$25/hour DOE plus commission—your earning potential is in your hands
- Bonuses and Incentives: Get rewarded for meeting goals
- Generous Time Off: Work-life balance matters to us
- Career Growth Opportunities: Build a future with one of Colorado's top HVAC companies
- Team Culture: Join a fun, supportive, and energetic team that feels like family
- Comprehensive Benefits: Competitive packages and 401(k) matching up to 3%
How You Stand Out:
- Education: High school diploma required; an associate degree is a plus
- Experience: Appointment setting and customer service experience is essential
- Familiarity with ServiceTitan or similar CRM software: A bonus
- Skills: Must be proficient in Google Suite and comfortable working in a fast-paced environment
Your Role In Action:
- Call Management: Handle incoming customer calls with professionalism and a positive attitude
- Scheduling: Manage appointments efficiently to keep our operations running smoothly
- Customer Support: Provide excellent service to both new and returning customers, ensuring a seamless experience
- Collaboration: Work closely with the team to meet company goals and uphold our commitment to exceptional service
Why We Are Amazing:
We're not just another HVAC company—we're a community of passionate professionals dedicated to excellence. As a leader in the Denver metro area, we've built a reputation for delivering top-notch heating and cooling solutions, all while creating exceptional customer experiences.
Our team believes in fostering a supportive and fun work environment where every individual is valued and has the opportunity to grow. From exciting company activities to career development opportunities, we invest in our people because they're the heart of our success.
When you join Premier Heating and Air, you're not just joining a company—you're becoming part of a family that values innovation, integrity, and a shared commitment to being the best in the business.
Salary : $20 - $25
