Medical Appointment Scheduling Supervisor

About us

Premier Medical Group is a company in Mobile, AL 36606. We are rewarding, inclusive and challenging.

The Appointment Scheduling Supervisor is responsible for the efficient operation of the Appointment Scheduling Department and supervision of the staff thereby ensuring a productive and coordinated department.

Ideal candidate should have 2 years of stable work history. Excellent customer service skills.

DUTIES AND RESPONSIBILITIES:

• Ensures the expeditious processing of patient scheduling.
• Supervises, evaluates, counsels and disciplines the Appointment Scheduling staff.
• Attends management meetings as scheduled and communicates information to the staff members.
• Assists with the selection of new departmental employees.
• Trains new employees.
• Performs the duties of an appointment scheduling clerk as required to meet departmental needs.
• Monitors work flow and makes necessary adjustments.
• Is knowledgeable of and efficiently operates the Company’s practice management system without error.
• Addresses and resolves problems in the department as necessary.
• Is responsible for work schedules, approving work hours and ensuring good attendance records of staff members. Must maintain a good personal attendance record. (See attached attendance and punctuality requirements.)
• Attends in-service programs as directed.
• Establishes and maintains effective working relationships with patients, employees, supervisors, physicians and the public. Exemplifies the Company’s Five Star Program.
• Follows all corporate and departmental policies and procedures and complies with the Employee Handbook.
• Performs other tasks as needed or directed.

The statements listed above describe the principal functions of the job and should not be considered as a detailed description of all the work requirements that are inherent in the position. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made for individuals who are able to perform the essential functions of the job.

DEGREE OF SUPERVISION:

Performs duties under periodic and general supervision.

PERFORMANCE REQUIREMENTS:

• Reports directly to the Business Office Manager, Operations.
• Must be a high school graduate or earned a GED.
• Requires at least 5 years of experience in a clerical field.
• Must have good manual dexterity for operating office equipment. Must be able to function in an office setting. Must be able to drive an automobile.
• Must be able to transcribe information received from patients, including insurance coverage, social security and telephone numbers without error.
• Physical activity involves keying, reaching, carrying, looking, listening, talking, bending, lifting, standing, walking, and much sitting, resulting in light work.
• Light - must be able to lift or carry up to 10 pounds of weight up to 10 feet occasionally (up to 1/3 of the time), or a negligible amount of weight up to 10 feet frequently (from 1/3 to 2/3 of the time). Light work requires sitting most of the time, but may involve periods of standing and walking depending on task requirements.
• Works in an office setting, which is well-lighted, ventilated and temperature regulated. Automobile travel may be required.
• Must be able to concentrate on work tasks amidst distractions, such as noise, conversations and foot traffic.
• Must be able to work in a confined area performing repetitive work for extended periods of time.
• Must have responsible, ethical and professional manner with the ability to listen, learn, plan and organize. Must be able to communicate with people of different races, sexes, ages and social classes.
• Must have a valid driver’s license and automobile liability insurance.

The statements listed above describe the principal functions of the job and should not be considered as a detailed description of all the work requirements that are inherent in the position. To perform this job successfully an individual must be able to perform the essential duties and performance requirements satisfactorily. Reasonable accommodations will be made for individuals who are able to perform the essential functions of the job.

Job Type: Full-time

Pay: From $16.04 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Uniform allowance

Medical Specialty:

• Medical-Surgical
• Ophthalmology

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 5 years (Required)
• Medical terminology: 2 years (Required)

Ability to Relocate:

• Mobile, AL: Relocate before starting work (Required)

Work Location: Multiple locations

Salary : $1 - $16