What are the responsibilities and job description for the Medical Receptionist position at Premier Mental Health Services?
Are you looking for a low-stress, part-time position in a professional and welcoming environment? Genesis Psychiatry, a private, one-provider practice in New Lenox, IL is seeking a friendly and organized receptionist to assist with front desk duties. This role is perfect for someone who enjoys working in a personal, close-knit setting and providing excellent customer services
Position Details:
Pay: $15/hour
Schedule: Monday through Thursday, 9:00am to 3:00PM (24 hours per week)
About the Role:
As the receptionist for this private practice, you will work directly with me, the provider, to ensure a smooth and welcoming experience for every patient. This is a personal and intimate work environment where your contributions will make a meaningful impact on both the practice and the patient's we serve.
Responsibilities:
Patient Interaction:
Greet patient's warmly and professionally upon arrival.
Answer phone calls, respond to inquiries, and direct calls appropriately.
Schedule, cancel, and reschedule appointments.
Check patients in and out of their appointments.
Administrative Tasks:
Keep the front desk area organized and running smoothly.
Collect and verify patient insurance and billing information.
Process payments, co-pays, and outstanding balances.
Ensure patient forms and required documents are completed before appointments.
Communication:
Send appointment reminders via phone, email, or text.
Follow up with patients regarding incomplete paperwork or missed appointments.
Provide clear and concise information about the practice's services and policies.
Record Keeping:
Update and maintain accurate patient records in the electronic medical records (EMR) system.
Organize physical and digital documents efficiently.
Office Management:
Order and manage office supplies as needed.
Keep the waiting area clean, comfortable, and inviting for patients.
Preform cleaning duties such as vacuuming the office and cleaning the restrooms ensuring a clean and professional environment for patient's and staff.
Customer Service:
Address patient concerns and resolve issues professionally.
Maintain a friendly and empathetic demeanor to ensure a positive patient experience.
Compliance:
Protect patient confidentiality and adhere to HIPPA regulations.
Follow the practice's policies and procedures.
What I'm Looking For:
Strong organizational skills and attention to detail.
Excellent communication and interpersonal abilities.
A professional and friendly attitude.
Basic Proficiency with computers and the ability to learn the EMR system.
Prior receptionist or customer service experience is a plus, but not required.
Why Join My Practice?
Genesis Psychiatry is a small, private practice where I value professionalism and creating a calm supportive environment for my patients. Working here means being part of a personal, low-stress setting where your contributions directly impact the quality of care provided.
If this sounds like the right opportunity for you, I'd love to hear from you!
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 24 per week
Medical Specialty:
- Psychiatry
Schedule:
- Monday to Friday
- No weekends
Ability to Commute:
- New Lenox, IL 60451 (Required)
Ability to Relocate:
- New Lenox, IL 60451: Relocate before starting work (Required)
Work Location: In person
Salary : $15
