What are the responsibilities and job description for the Systems Engineer position at Premier Networx, Inc.?
We're on the hunt for a dynamic and experienced Systems Engineer to join our fast-paced, growing managed service provider crew at Premier Networx! As a managed service provider, we provide proactive IT support to our SMB clients in the greater Augusta area.
Our Culture - We emphasize the importance of education and continuous improvement. Through teaching, training, collaboration, and perseverance, we strive for personal and professional growth. Our belief in the value of knowledge drives us forward. We understand that the skilled services we offer are our product, and it is our top priority to provide exceptional service to our clients with genuine care for their satisfaction.
Our People
- We strive for excellence in everything we do
- We always aim to make a positive impact with each other and our clients
- We have passion that drives us to continuously learn and grow
- We are dedicated to creating a supportive and inclusive environment where everyone feels valued and respected.
- We believe together, we can achieve great things.
Our Core Values define who we are and guide our actions
- Proactive Ownership – Taking initiative, assuming responsibility, and driving results without waiting for instructions.
- Client Experience First – Prioritizing the satisfaction and success of our clients.
- Unrelenting Dedication – Persistently pursuing excellence even in the face of challenges or setbacks.
- Promises Kept – Fulfilling commitments, honoring agreements and delivering on our word.
- Embraces Change – Welcoming and adapting to shifts, innovations and evolving circumstances.
By upholding these core values, we create a strong and supportive culture that enables us to achieve great things together.
DUTIES AND RESPONSIBILITIES:
- Establish network environments by designing system configurations, directing system installation, and defining, documenting, and enforcing system standards.
- Design and implement new solutions and improve existing infrastructure.
- Service, configure, install, and maintain customers' IT equipment (Windows servers, workstations, routers, switches, AD, GPO, VPN, DNS, DHCP, VLAN, WAN, etc.).
- Manage and maintain Windows servers, routers, firewalls, wireless devices, switches, and other networking equipment.
- Configuring, installing, and troubleshooting: Windows server and workstation operating system (Win 8, 10, 11, 2012, 2016 & 2019); firewalls, managed switches, routers, WIFI systems; O365 suite. AD and its functions (Users/Groups, NTFS permissions, GP), MS SQL Server 2008 and higher. Networking: switches, routers, servers, cables, firewalls, LAN/WAN, TCP/IP, DNS, UDP, latency, VoIP, QoS.
- Performs other related duties as assigned by management.
QUALIFICATIONS AND REQUIREMENTS:
- Bachelor’s degree (B.S.) or equivalent in a related field preferred.
- 5 years of related experience or equivalent; experience with a Managed Service company preferred.
- Experience working in a Managed Services Provider environment.
- Advanced experience required: Windows Systems, Microsoft AD, Azure, Cisco, O365, SonicWall, Virtual Apps, and Desktops.
- Knowledge of MS Hyper-V/VMware or Azure administration and support.
- Knowledge of Office 365 administration with domain synchronization.
- Excellent written and oral communication skills.
- Strong organizational, problem-solving, and analytical skills.
- Ability to manage priorities and workflow.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Acute attention to detail.
- Demonstrated ability to plan and organize projects.
- A valid driver's license and clean driving record.
A PLUS IF YOU HAVE:
- MCSE or Azure Administrator Associate
- PMP
- CCNP
