What are the responsibilities and job description for the Dental Assistant/Receptionist position at Premier Orthodontic and Pediatric Dentists?
Overview
We are seeking a detail-oriented and friendly Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing excellent customer service while managing the front desk operations. This role requires a strong understanding of dental terminology and clinic procedures, as well as proficiency in clerical tasks. The Dental Receptionist will play a vital role in ensuring a smooth and efficient patient experience.
Responsibilities
- Greet patients warmly and check them in for their appointments
- Schedule and confirm patient appointments using Dentrix Asend
- Manage phone calls with professionalism, addressing inquiries and providing information about services
- Maintain patient records in compliance with HIPAA regulations
- Process patient payments and manage billing inquiries
- Assist with clerical tasks including scanning, confirming appointments and organizing the doctors schedule.
- Ensure the front desk area is organized and welcoming for patients
- Collaborate with dental staff to ensure efficient patient flow throughout the clinic
Qualifications
- Previous Front office experience preferred
- Familiarity with dental terminology and clinic operations
- Strong clerical skills with attention to detail
- Excellent phone etiquette and communication skills
- Proficient in using electronic health record systems, preferably Dentrix, (we will train)
- Ability to multitask and work effectively in a fast-paced environment
- Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality
Join our team and contribute to creating a positive experience for our patients while advancing your career in the dental field!
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
Schedule:
- Monday to Friday
- Rotating weekends
Ability to Commute:
- Wellington, FL 33414 (Required)
Ability to Relocate:
- Wellington, FL 33414: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19