What are the responsibilities and job description for the Technical Resource Associate position at Premier Pump & Supply, Inc.?
Company Overview:
Premier Pump & Supply, Inc. is a leading wholesale distributor specializing in residential and municipal water solutions. With a strong commitment to innovation and customer support, we provide high-quality products and expert guidance to professionals across the industry. Our PremierIQ department is dedicated to delivering technical expertise and solutions to help our customers succeed.
Position: Technical Resource Associate (PremierIQ Department)
Job Overview:
We are seeking a knowledgeable and customer-focused Technical Resource Associate to join our PremierIQ team. This role involves assisting customers with quoting, sizing, troubleshooting, diagnostics, and staying current with industry trends and product developments. You will work closely with our Customer Service Team and the Product Solutions Manager to ensure customers receive the best technical support and product recommendations.
Key Responsibilities:
- Provide expert guidance on product selection, sizing, quoting, and application.
- Assist customers with troubleshooting and diagnostics for technical issues.
- Stay up to date with industry trends, product innovations, and best practices.
- Collaborate with customer service and the Product Solutions Manager to ensure seamless support.
- Develop technical resources and tools to enhance customer knowledge.
Qualifications:
- Strong problem-solving skills and a customer-oriented mindset.
- Excellent communication and collaboration skills.
- Ability to learn and adapt to new products and technologies.
Join a company that values expertise, innovation, and customer success. Apply today to be part of the PremierIQ team at Premier Pump & Supply.
Job Type: Full-time
Pay: $21.00 - $22.50 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Hourly pay
Schedule:
- Monday to Friday
Work Location: In person
Salary : $21 - $23