What are the responsibilities and job description for the Community Support Team (CST) Leader position at Premier Services of Carolina, Inc.?
JOB IDENTIFICATION
Department: Community Support Team (CST)
Job Code: Full-Time / Part-Time/ Contract CST Lead Reports to: Clinical Director/ Executive Director
Employees Supervised/Directed: Community Support Team Staff (QP, AP, PP, CPSS,CADC)
JOB SUMMARY
The primary role of the Community Support Team Leader is to drive the delivery of this 24/7/365 service, utilizing a team approach, including provision of services that will include direct and indirect interventions. CST is provided in a variety of locations. The team community-based mental health and substance abuse rehabilitative services and supports through a team approach necessary to assist adults in achieving rehabilitative and recovery goals.
Community Support Team (CST) provides direct support to adults with a Diagnostic and Statistical Manual of Mental Disorders Fifth Edition (DSM-5) diagnosis of mental illness, substance use, or comorbid disorder and who have complex and extensive treatment needs. This service consists of community-based mental health and substance use services, and structured rehabilitative interventions intended to increase and restore a beneficiary’s ability to live successfully in the community. The team approach involves structured, face-to-face therapeutic interventions that assist in reestablishing the beneficiary’s community roles related to the following life domains: emotional, behavioral, social, safety, housing, medical and health, educational, vocational, and legal.
General Role Requirements:
This is an intensive community-based rehabilitation team service that provides direct treatment and restorative interventions as well as case management. CST is designed to provide:
a. symptom stability by reducing presenting psychiatric or substance use disorder symptoms;
b. restorative interventions for development of interpersonal, community, coping and independent living skills;
c. psychoeducation;
d. first responder intervention to deescalate a crisis; and
e. service coordination and ensure linkage to community services and resources.
This team service consists of a variety of interventions available 24-hours-a-day, 7-days-a-week, 365-days-a-year, and delivered by the CST staff, who maintain contact and intervene as one organizational unit. CST services are provided through a team approach, however discrete interventions may be delivered by any one or more team members if clinically indicated. Not all team members are required to provide direct intervention to each beneficiary on the caseload.
The Team Lead shall provide direct clinical interventions with each beneficiary.
Supervision Requirements:
Clinical supervision for the CST Staff is provided by the licensed Team Lead who has the knowledge, skills, and abilities required by the population served. The licensed clinician facilitates a weekly face-to-face team meeting to ensure that the planned support interventions are provided; to allow the CST Staff to briefly discuss the status of all beneficiaries receiving services; problem-solve emerging issues; and plan approaches to intervene and prevent crises. The Team Lead monitors the delivery of CST to ensure the interventions are provided effectively to help the beneficiary restore community, daily living, personal, social and specific tenancy skills including obtaining and maintaining his or her own housing and develop natural supports, manage their illness, and reduce crises. Additional supervision or support may be provided as a group or with individual CST Staff as needed to address specific concerns or challenges.
JOB DUTIES AND RESPONSIBILITIES
- Drives the delivery of this service.
- Provides individual therapy for beneficiaries served by the team.
- Behavioral interventions such as modeling, behavior modification, behavior rehearsal
- Designates the appropriate team staff so that specialized clinical expertise is applied as clinically indicated for each beneficiary.
- Provides and coordinates the assessment and reassessment of the beneficiary’s clinical needs.
- Provides clinical expertise and guidance to the CST members in the team’s interventions with the beneficiary.
- Provides the clinical supervision of all members of the team for the provision of this service. An individual supervision plan is required for all CST members except the Team Lead.
- Determines team caseload by the level of acuity and the needs of the beneficiary served.
- Facilitates weekly team meetings of the CST.
- Monitors and evaluates the services, interventions, and activities provided by the team.
- Completes functional needs assessment(s) to determine the scope and anticipated outcomes to the services.
- Notifies appropriate parties upon the denial/modification of continued services and provides person supported/guardian MCO approved appeal policies and materials
- Monitors utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, PCP, and the service authorization
- Coordinates transition to another level/type of care for the person supported
- Coordinates and oversees discharge planning process including development of a discharge plan initially upon admission and a discharge summary with follow-up resources at the conclusion of services
- Facilitates relationships and serves as a link between the company, consumer, guardians, local agencies and the community
- Drafts responses to and implements changes required by MCO and/or other regulatory agencies
- Performs all other duties as reasonably required and assigned
- Practice standard medical precautions by understanding and utilizing personal protective and safety equipment
- Ensures confidentiality regarding sensitive and protected information
- Ensures individual rights to privacy and protected health information for the person supported
- Maintaining records and documenting on each individual and reporting unusual and critical incidents in a professional, timely manner (within 24 hours)
- Familiarization with medications used by the client and policies regarding medication administration, as applicable.
CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver's license (this is a condition of employment) including personal vehicle insurance coverage. Must maintain proficiency in company sponsored training and certifications and privileging if required.
QUALIFICATIONS
One full-time equivalent (FTE) dedicated Team Lead who is a licensed clinician (Licensed Psychologist, Licensed Psychological Associate, Licensed Clinical Social Worker, Licensed Clinical Social Worker Associate, Licensed Professional Counselor or Licensed Clinical Mental Health Counselor, Licensed Professional Counselor Associate or Licensed Clinical Mental Health Counselor Associate, or Licensed Marriage and Family Therapist) who has at least one-year experience with the knowledge, skills, and abilities required by the population and age to be served. The Team Lead shall meet the requirements specified for licensed clinician, according to 10A NCAC 27G. 0104 (12).
**An associate level licensed clinician actively seeking licensure may serve as the Team Lead conditional upon being fully licensed within 30-calendar months from the effective date of hire**
Salary : $40 - $50
