What are the responsibilities and job description for the Front Desk Assistant position at Premier Tax USA?
Job Description
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a
variety of administrative and clerical tasks. As a Receptionist, you will be the first point of
contact for our company. Our Receptionist’s duties include offering administrative support across
the organization. You will welcome guests and greet people who visit the business. You will
coordinate front-desk activities, including distributing correspondence and redirecting phone
calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a
customer service role. You should be able to deal with emergencies in a timely and effective
manner, while streamlining office operations. Multitasking and stress management skills are
essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes
guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
Skills
Salary: per hour
Schedule:
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a
variety of administrative and clerical tasks. As a Receptionist, you will be the first point of
contact for our company. Our Receptionist’s duties include offering administrative support across
the organization. You will welcome guests and greet people who visit the business. You will
coordinate front-desk activities, including distributing correspondence and redirecting phone
calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a
customer service role. You should be able to deal with emergencies in a timely and effective
manner, while streamlining office operations. Multitasking and stress management skills are
essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes
guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
Salary: per hour
Schedule:
- 8 hour shift
- Weekends as needed
- High school or equivalent (Preferred)
- Microsoft Office: 1 year (Preferred)
- Customer Service: 2 years (Preferred)