Amongst the responsibilities of a field service technician, we expect service, maintenance and upgrades of new and existing industrial automation and packaging equipment. You will also act as a trusted advisor to support customers in the implementation of their manufacturing and corporate objective.
Your focus is to provide customers with a complete understanding of how we can elevate the performance and productivity of their equipment through fully integrated solutions such as audits, maintenance plans, safety plans, part management, upgrade, optimization, retrofits, training recommendations, and much more.
Why join Premier Tech
- Who we are : Premier Tech - YouTube
Your future work environment
Thanks to our team's flexible and agile approach, this role can be performed remotely and involves travel to our customer sitesYour future team
At Premier Tech Systems and Automation, we enhance our clients' manufacturing facility efficiency by integrating innovative and high-value systems leveraging the full potential of robotics. We are among the largest conditioning, handling, and packaging automated equipment suppliers in the world - whether for nutrition, agriculture, organics or industrial products.
What we offer
Health, vision, and dental insurance plans - available day oneShort-Term & Long-Term DisabilityLife insuranceHealth savings and flexible spending accountsTelehealthTeam member and family assistance program401(K) retirement plan with company matchSkills development through University of Premier Tech platformYour future role
Manage uptime by proactively identify and address customers' challengesAdvise and train customers on the equipmentUnderstand and integrate customer operations and management needs into clear actions and recommendationsFacilitate a harmonious relationship with customers and team members across functionsReport daily on activity, book travels, and report timesheet and expenses in timely mannerProvide technical phone support for troubleshooting and supporting colleaguesMaintain availability for communication with management and customerPromote services, parts, retrofits and training recommendations to customers in line with helping them reach their objectivesAudit equipment and provide recommendations to optimize uptimeTest equipment to make sure it meets safety regulationsPromote health and safety to mitigate risks and safety issuesAdapt to a changing travel and work schedule - a minimum of 75% travel is expectedWork up to 12 hours per day, possibly nights and weekends as per customer requestTechnical skills
Mechatronic and electro-mechanicRobotics - FANUC or similar preferredControls - VFD, PLCs, HMI, Allen Bradley or similarElectrical - high and low voltageMechanicalPneumaticsHydraulicsRequired skills
Proven work experience as a field service technician with electromechanical, pneumatic or hydraulic equipmentAssociate degree with emphasis in mechanical, electrical or automationAbility to interpret electrical, mechanical, pneumatic schematicsPLC troubleshooting experience, i.e., the ability to upload and downloadHigh safety proficiencyConsultative selling skillsExcellent time management skillsGreat communication and training skillsProficiency in Microsoft Word, Excel, OutlookAbility to climb a ladder and lift a minimum of 50 lb weightValid US passport and up-to-date state driver's licenseUS citizen to access some customer locations; no criminal convictions to inhibit international travelService of packaging machinery - an assetDo these words spark your interest?
PLCs, automation, industrial machinery, troubleshooting, travel, customer service
Do your eyes light up when you read about this great opportunity? Apply now, we look forward to meeting you!
If you are ready to take on this challenge, please bring your drive, ambition and talent, and let's partner together!
