What are the responsibilities and job description for the Customer Service - Maintenance Agent position at Premier Truck Group?
Winners Work Here!
Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward.
Who is Premier Truck Group?
Premier Truck Group is headquartered in Dallas, Texas, with over 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.
Why Join Our Winning Team?
When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:
Employee Discounts
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistant Programs
Paid Holidays and Paid Time Off
401k Plan with Employer Match
Training
Work-Life Balance
Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!
Inbound Customer Service Agent Responsibilities:
Answer incoming phone calls from current customers
Create purchase orders for vehicle repairs
Schedule maintenance calls at customers request
Dispatch mobile technicians for roadside assistance
Inbound Customer Service Agent Requirements:
Experience with Microsoft Office: Word, Excel, and Outlook
Strong communication, organizational, and multi-tasking skills
Automotive/Diesel knowledge preferred, but not necessary
Dispatch experience preferred, but not necessary
IND-ADMIN
\nReady to Join?
Apply now to learn more about what Premier Truck Group has to offer!
Premier Truck Group is an equal opportunity employer.
