Rental Coordinator

Are you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental!

We take immense pride in furnishing clients with a range of options, including monthly 4x4 Crew Cab Work Trucks, Utility Reel and Pole Trailers, Equipment Trailers, and Equipment Rentals. Our quest is to find exceptional individuals who align with our dedication to maintaining superior work standards while prioritizing our customers' needs and ensuring optimal team productivity. If you are someone who possesses a strong work ethic and a relentless drive and thrives in collaborative environments, we eagerly await your connection!

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We encourage you to apply if you believe you have the skills, experience, and passion for the role, even if you don't meet every single requirement listed. We value diversity of thought and experience, and we believe that a variety of perspectives will help us to better serve our customers and community.

The Rental Coordinator is a pivotal role within our operations department, serving as the frontline support for customer interactions. They will play a crucial role in providing administrative assistance to the sales team, shepherding customers through the sales process from on/off-rent execution, finalized contracts, and seamlessly extending support to our customers. 

The primary responsibilities will encompass contract review, meticulous maintenance of the rental system, data, execution of rental transactions, and fostering collaboration with other departments. This dynamic position demands effectiveness within a fast-paced environment, meticulous attention to detail, and a pronounced aptitude for teamwork. 

In this role, you will be entrusted with representing PTR's commitment to customer satisfaction, contributing to our sales team's operational efficiency, and maintaining a streamlined sales journey for our valued customers. This is a career-pathed role with growth potential.

COMPENSATION

This position offers a competitive compensation package, benchmarked to regional market standards, consisting of an hourly/salary base pay plus the opportunity for quarterly profit sharing after one year of employment.

LOCATION

6850 NW Loop 820, Fort Worth, Texas 76135

HOURS

Monday - Friday 8:00 AM - 5:00 PM CT

• Dedicate yourself to providing unparalleled customer service, embodying the values and reputation of PTR.
• Create and manage the on/off rent process with rental agreement execution with precision and timeliness. 
• Execute accurate data entry into our rental system, maintaining meticulous records of customer information, sales progress, and transactional details. 
• Facilitate seamless communication between customers, sales territories, and various departments, ensuring swift response times to inquiries and requests. 
• Take charge of coordinating on/off-rent and return notifications, verifying pickup details, and ensuring smooth communication with accounting, field service, outside yards, and sales territories. 
• Keep purchase orders up to date, facilitating smooth financial processes and transparent tracking of transactions. 
• Maintain accurate records of location updates and relocations within our systems to contribute to accurate reporting and efficient operations. 
• Utilize PandaDoc to verify the accuracy and completeness of rental agreements, ensuring alignment with customer requirements. 
• Initiate follow-up emails with PandaDoc links to rental agreements, enhancing clarity and expediting the agreement process for customers. 

• MUST HAVE
• Demonstrated experience in previous administrative and customer service roles, showcasing your ability to manage tasks efficiently while providing exceptional customer support. 
• A keen attention to detail, coupled with outstanding organizational abilities, enabling you to manage multiple tasks and responsibilities effectively. 
• A strong passion for delivering top-tier customer service, ensuring that every interaction resonates with PTR's commitment to excellence. 
• The capability to handle numerous tasks simultaneously and prioritize them based on urgency and importance, even within a dynamic and fast-paced environment. 
• Thriving in a team-oriented setting, you readily contribute your skills and insights, supporting colleagues to achieve shared goals. 
• A knack for preparing accurate and professional business correspondence, reinforcing PTR's image in external communications. 
• Displaying enthusiasm and professionalism in all forms of communication, reflecting PTR's commitment to excellence. 
• A mindset that embraces collaboration, allowing you to readily assist across various business functions as needed, reflecting your commitment to the team's success. 
• Proficiency in managing time efficiently, prioritizing tasks, and meeting deadlines, a crucial skill in the fast-paced sales support environment. 
• A deep-seated orientation toward customer service, underpinning your commitment to delivering remarkable customer experiences. 

• NICE TO HAVE
• Experience with Microsoft Dynamics 365 or PandaDoc, which enhances your ability to navigate and leverage CRM tools and document management systems for efficient data management and sales support. 

EMPLOYEE BENEFITS

Wellness Program: Experience our on-site CrossFit-style gym, complete with a dedicated full-time personal trainer. Engage in group classes, virtual personal training sessions, training program development, and nutrition coaching programs offered.

Employee Perks: Enjoy a range of benefits including PTR Swag and a Uniform/Boot Allowance. Explore our on-site Micro-Markets for a variety of snack choices. Avail discounts on Phone Services, Supplier Vehicles, Mobile Detailing, and Tool & Equipment purchases, among other offerings.

Profit Sharing Program: Join our Profit Sharing Program, a direct involvement in PTR's triumphs, with the potential for quarterly financial rewards based on the company's profitability.

Comprehensive Benefits: Embrace a holistic benefits package that commences on your very first day at PTR. This encompassing package incorporates competitive remuneration, outstanding healthcare (including mental health and virtual healthcare), dental, and vision coverage. Additionally, enjoy generous paid time off, 401(k) matching, and coverage for life, accidental death, and disability. Engage in continuous learning and development opportunities and more.

Structured Training & Feedback: Our partnership with the Predictive Index ensures that we provide optimal support and understanding of our team members' motivations. Customized training, coaching, and feedback are regular features. Performance and attitude evaluations are conducted every 6 months, emphasizing growth.

Culture & Connection: Just as we cultivate personalized relationships with our customers, we foster the same approach within our team. A tech-forward workplace nurtures a highly collaborative culture, aligned with our core values. We promote inclusivity through Employee Resource Groups (ERGs), PTR Field Days, PTR Text Alerts, the Extra Mile recognition program, and numerous other initiatives.

Premier Truck Rental Is an Equal Opportunity Employer 

Our unwavering commitment involves consistently expanding our inclusive team, encompassing a wide array of backgrounds, viewpoints, and talents. Our ethos staunchly opposes any form of discrimination, embracing individuals without regard to race, religion, color, national origin, gender (including aspects of pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, protected veteran status, disability status, or any other legally safeguarded attributes.

If you require support or accommodation due to a disability, please feel free to reach out to us at careers@rentptr.com. We are here to assist.

Salary : $25