Printer Copier Field Service Technician

Printer Field Technician – Competitive Salary Benefits – Westchester County, NY and Surrounding Areas

The Role

Are you mechanical and like working in the field on printer equipment? Do you want to build a long-term career with a company that values your expertise and will provide training to help you succeed? Premiere Business Innovations is seeking a Printer Field Technician to join our growing team.

In this role, you will repair and maintain multifunctional printers and copiers, learn about new applications that we are working with to ensure printer management & reliability, as well as, maintain a high level of customer service.

Key Responsibilities

·        Diagnose and repair mechanical issues on printers, copiers, and multifunctional devices.

·        Provide exceptional customer service while on-site at client locations.

·        Maintain accurate records of service and inventory.

·        Monitor parts and supply inventory and ensure readiness for repairs.

·        Comfortable troubleshooting and repairing mechanical issues on printers, copiers, and multifunctional equipment, with basic familiarity in network setup being a plus.

·        Open to learning new technologies and solutions that enhance them.

About us

Premiere Business Innovations, based in Westchester County, New York since 1990, is a premium provider of business equipment. Premiere sells and services Copiers, Multi-functional Printer Systems (Color & Mono), Fiery, Printer Management, Document Management solutions, Scanners, Shredders, IP Phones and Interactive Panels.

We pride ourselves on being forward-thinking and agile. Our ability to embrace today’s technology with an eye towards integrating tomorrow’s innovations separates us from our competition. We invest heavily in training and development, helping our technicians grow within the company and build a long-term career with us.

The Person

·        Valid driver’s license and reliable transportation.

·        Physical requirements: ability to bend, stoop, kneel, crouch or to lift or move 50 pounds.

·        A High School Diploma or GED is required; additional technical certifications are a plus.

·        Mechanical or technical repair experience (minimally 3-5 years of prior field service experience as a technician working on color copiers, printers and MFPs preferred).

·        Strong problem-solving skills and attention to detail.

·        Excellent customer service and communication skills.

The Benefits

·        Paid: Time Off, Sick Time & Holidays.

·        Medical, Vision, Dental, and Life Insurance.

·        401K with match.

·        Comprehensive training and growth opportunities.

·        Expense Reimbursement for business travel

If you are ready to take the next step in your career and join a supportive, team-oriented company, send your resume to HR@pbi-usa.com.

Premiere is an equal opportunity employer, a drug-free workplace, and complies with ADA regulations.