What are the responsibilities and job description for the Client Experience Champion position at Premium Brands Services, LLC?
Job Description
The Sales Lead is responsible for supporting the Store Manager and Co-Manager in overseeing the operational functioning of the store. This includes managing client interactions, providing exceptional client service, and ensuring that the client remains the top priority. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional client experiences.Key Performance Indicators:
- Client Satisfaction: Achieve high levels of client satisfaction through proactive management of client interactions
- Revenue Growth: Drive revenue growth by proactively managing the client experience and performing Manager On Duty responsibilities
- Team Development: Develop and coach Associates to deliver exceptional client experiences and maximize productivity
Requirements
- Ability to work a flexible schedule to meet the needs of the business
- Ability to lift and carry up to 20 pounds occasionally
- Ability to maneuver effectively around sales floor, stock room, and office
