What are the responsibilities and job description for the Full Time Assistant Manager position at Premium Brands Services, LLC?
About Lane Bryant
Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand.
Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.
Assistant Manager Overview
Embraces our diverse, inclusive culture leading all activities related to providing exceptional associate and client engagement.
Leads activities required to achieve all store goals including financial objectives, client service, talent management, operational controls, asset protection and safety, and merchandise presentation.
Operates as the Manager on Duty in the absence of another Manager.
We Value Our People
Leads with a high degree of integrity and demonstrates care for all associates.
SUPPORTS ALL ASPECTS OF TALENT MANAGEMENT TO INCLUDE RECRUITING, HIRING, TRAINING, DEVELOPMENT, PERFORMANCE MANAGEMENT, RECOGNITION, RETENTION, AND SUCCESSION PLANNING.
ASSISTS IN FILLING POSITIONS WITH QUALIFIED TALENT; DEVELOPS INTERNAL BENCH STRENGTH.
SUPPORTS A PERSONALIZED ONBOARDING EXPERIENCE THAT POSITION ASSOCIATE FOR EXCELLENCE IN ROLE AND CAREER PROGRESSION.
PARTNERS WITH SM ON SELF-DEVELOPMENT GOALS.
SETS CLEAR OBJECTIVES; HOLDS SELF AND ASSOCIATES ACCOUNTABLE TO GOALS AND BUILDS A TEAM THAT CONSISTENTLY DEMONSTRATES LANE SELLING; MODELS BEHAVIORS.
UTILIZES CONTINUOUS COACHING TO MAXIMIZE ABILITIES OF ALL ASSOCIATES; ENCOURAGES GROWTH; REWARDS AND RECOGNIZES ACHIEVEMENT TO DRIVE RETENTION AND ENGAGEMENT.
SHARES INFORMATION AND COMMUNICATES CLEARLY; FOSTERS DIALOGUE AROUND SOLUTIONS AND CONTINUOUS LEARNING.
ASSISTS IN ADDRESSING CONFLICT IN A TIMELY AND APPROPRIATE MANNER.
ENSURES COMPLIANCE WITH COMPANY POLICIES AND PROCEDURES AND APPLICABLE LAWS AT ALL TIMES.
We Love Our Customer
Represents Lane Bryant by adhering to 'Dress Your Best' guidelines; articulates current trends in every client interaction.
EDUCATES ASSOCIATES ON MARKETING INITIATIVES, LIFESTYLE CONCEPTS, AND PRODUCT KNOWLEDGE.
CREATES A CULTURE THAT INSPIRES AND EMPOWERS TEAM TO CONSISTENTLY EXCEED CLIENT EXPECTATIONS.
ENSURES BUSINESS IS DRIVEN BY EACH SEGMENT WITH THE ROLES LEADER PROGRAM.
LEADS AND DIRECTS EXECUTION OF TASKS; DRIVES A HIGH LEVEL OF PRODUCTIVITY.
MODELS AND COACHES LANE SELLING BEHAVIORS TO DRIVE STORE PERFORMANCE.
ADJUSTS SCHEDULES TO FLEX TO THE NEEDS OF THE BUSINESS AND OPTIMIZE STORE PAYROLL.
RESOLVES CUSTOMER CONCERNS QUICKLY AND EFFECTIVELY AND EMPOWERS TEAM TO DO THE SAME.
We Win As A Team
Fosters a culture that embraces diversity in thought, background, and experience.
Demonstrates transparency; influences in a courageous and respectful way to drive strategy and results.
Ensures all communications are shared with appropriate audience.
Creates and supports a culture that values how work is done as much as the outcome.
Reports to work as scheduled; records time worked accurately by using time and attendance system; remains flexible to the needs of the business.
All other duties as assigned by Store, District, or Regional Leaders.
We Take Action and Own Our Results
Drives operational excellence; leads by example and sets the standard for a high performing culture.
Using Brand Guide, supports visual updates and maintains visual merchandising standards.
Partners with Store Manager to recognize opportunity; adjusts strategy to align with business demands.
Prioritizes and controls workload through successful planning and delegation.
Manages controllable expenses.
Complies with Asset Protection policies and practices; promotes health and safety within store.
We Innovate and Learn Fast
Embraces change; leads teams with a sense of urgency and agility.
Initiates continuous product movement based on Brand directives, client profile, and store sales.
Creates an environment that promotes taking risk and out-of-the-box thinking.
Qualifications
Strong communication, supervisory and customer service skills.
6 months - 1 year specialty retail experience; selling environment preferred.
Prior management experience preferred.
Technology proficient and strong business acumen.
Works a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts.
Must be able to read, write and communicate in English; other languages desirable.
High school diploma (or equivalent) required.
