Sales Associate Key

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service.

What We Offer:

• Growth OpportunitiesAt Talbots our goal is to give you the tools to grow beyond this position and into the next.
• Incentive Opportunities
• BenefitsComprehensive benefits packages accessible to both full time and eligible part time employees.
• Generous Discounts50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
• Other PerksReferral Incentive Program, discounts on travel, shopping, concerts and more.

Our Values WE CARE:

• We Workin as a team and are dedicated to ensuring and applauding each others success.
• We Encouragecreativity, innovation and smart risk-taking.
• We are Committedto building relationships with our customers and associates by knowing, serving, and delighting them.
• We Actionwith integrity, transparency, candor, and respect.
• We Rewardrespect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
• We Embracecommunity by bringing positive change to those we live and work in.

About You:

• You are capable of creating a selling culture where all associates align around the needs of our customers.
• You possess a customer-centric mentality and understand the importance of creating exceptional customer experiences.
• You are driven to create, build and cultivate relationships.
• You possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrive working in a team environment.
• You are passionate about selling and seek organized and thoughtful ways to maximize all traffic that enters the store
• You demonstrate excellent verbal communication skills and a high level of integrity.
• You are able to work cooperatively in a diverse work environment.
• You are comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• You are able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• You possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
• You have flexible availability based on the needs of the business including evenings, weekends, and holidays.

Your Role:

• You will provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• You will take an active role in assisting the management team to build store business.
• You will service multiple customers at a time, multi-task and/or handle projects simultaneously.
• You will be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
• You will use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• You will develop and maintain positive working relationships that support a productive work environment.
• You will proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management in order to better enhance the customer experience.
• You will achieve sales and service metrics in key measurable areas.
• You will maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
• You will achieve sales and service metrics in key measurable areas including Talbots Classic Awards.
• You will support all areas of operational excellence, including manage inventory according to policies and procedures including filling orders, recalls, recovery, replenishment, re-tickets etc.
• You will plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
• You will be responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
• You will seek to understand customer needs & wants with curiosity and confidence through intentional conversation.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Location:Store 00150 Palos Verdes CA-Rolling Hills Estates,CA 90274Position Type:Regular/Part time

Equal Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Companys business.The Company will not revoke or alter a job offer based on an applicants request for reasonable accommodation.

California Pay Information: https://www.knitwellgroup.com/assets/CA-Posting-Talbots.pdf

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