Operations Manager

Job Overview:

Premium Merchant Funding is seeking a highly organized and detail-oriented Operations and Marketing Manager to manage both office operations and assist with marketing initiatives. This fully onsite role, located in the Financial District, will focus on overseeing day-to-day administrative tasks while supporting marketing needs by executing campaigns and content creation. The ideal candidate will have strong organizational and communication skills, a creative mindset, and the ability to balance operational responsibilities with marketing support.

Key Responsibilities:

Office Operations Management:

• Oversee the day-to-day operations of the office, ensuring all administrative functions run smoothly and efficiently.
• Provide administrative assistance to staff, including scheduling meetings, managing correspondence, and handling office communications.
• Organize and maintain physical and digital files, ensuring compliance with internal processes and regulatory requirements.
• Assist with onboarding new employees by preparing workstations, explaining office systems, and supporting their integration into the team.
• Identify areas for operational improvement, streamline workflows, and implement solutions to enhance office efficiency.

Marketing Support Responsibilities:

• Basic Graphic Design: Create visually appealing content for marketing campaigns, social media, and internal communications using Canva or other design tools.
• Email Marketing: Assist in the creation and execution of email marketing campaigns, including drafting content, designing templates, and analyzing campaign performance.
• Excel/Google Sheets: Manage and track marketing data, create reports, and provide insights on campaign performance using Excel or Google Sheets.
• Writing & Content Creation: Write and edit content for marketing materials, emails, social media posts, and internal communication.
• Collaboration: Support the marketing team with content creation, social media management, and branding initiatives.

Qualifications:

• Proven experience in an administrative or office operations role with exposure to marketing tasks.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic office technology.
• Basic Graphic Design Skills using Canva or similar tools.
• Strong writing and editing skills, with experience in creating digital content.
• Familiarity with email marketing platforms (e.g., MailChimp, Constant Contact) is a plus.
• Experience with Excel or Google Sheets for tracking and reporting marketing metrics.
• Ability to work independently and proactively in a fast-paced environment.
• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Strong communication skills, both verbal and written.
• Detail-oriented with problem-solving abilities.
• Professional demeanor with the ability to represent the company positively.