Account Manager

Account Manager – B2C (Inbound)

Location: Peabody, MA (onsite)

Job Overview

We are seeking an enthusiastic and results-driven Account Manager – B2C to join our growing team. In this role, you will be responsible for driving new business by engaging with individual consumers, understanding their vehicle transport needs, and offering customized solutions. You will play a critical role in expanding our customer base and driving revenue by converting leads into satisfied customers.

Key Responsibilities

• Identify, engage, and qualify potential customers through inbound and outbound sales efforts.
• Educate potential customers on our vehicle transport services, highlighting key benefits such as safety, reliability, and convenience.
• Build and maintain strong relationships with clients by providing excellent customer service before, during, and after the sale.
• Prepare and present accurate quotes based on customer requirements and the scope of the transportation service.
• Track and manage customer inquiries, leads, and sales activities using a CRM system.
• Collaborate with internal teams (operations, customer service, etc.) to ensure smooth execution of transport services.
• Meet or exceed individual sales goals and contribute to team revenue objectives. Which will require 30 - 40 in-bound & outbound calls per day.
• Stay up to date on industry trends, pricing, and competitive landscape to effectively position our services.
• Provide feedback on sales processes and customer preferences to help optimize the sales strategy.
  
  

Qualifications

• Proven experience in B2C sales, preferably in logistics, transportation, or related industries.
• Strong communication and interpersonal skills with the ability to build rapport with clients.
• Ability to effectively present services and close sales.
• Self-motivated with a results-oriented mindset and the ability to work independently.
• Excellent organizational skills and attention to detail.
• Proficiency with CRM systems and Microsoft Office Suite.
• Ability to thrive in a fast-paced environment and adapt to changing market conditions.
• High school diploma or equivalent; bachelor’s degree preferred.
  
  

Benefits

• Health, dental, and vision insurance
• 401K Plan
• Paid time off and holidays
• Uncapped Commissions Bonuses
  
  

Why Join Us? At Preowned Auto Logistics, we value our customers and strive to provide the best service possible. Join our team and be part of a company that values teamwork, innovation, and customer satisfaction.

About The Company

Preowned Auto Logistics is a privately owned and operated national automotive carrier and broker located in Peabody, MA. They have been providing fast, safe, and reliable auto transportation with superior customer service for over 20 years. Their expertise in automotive transportation includes Seasonal Residents, Recreational Vehicles, Dealerships, Overseas/International shipments, as well as Private Party Shipping.

Equal Opportunity Employer

Preowned Auto Logistics is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and encourage individuals of all races, ethnicities, genders, sexual orientations, ages, abilities, and religions to apply. We believe that a diverse team fosters innovation and strengthens our community.

We do not discriminate based on race, color, religion, gender, national origin, age, disability, or any other characteristic protected by law. We provide equal employment opportunities to all qualified candidates.

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