Manager of Sales - Inbound

Manager of Sales - Peabody, MA (onsite)

We are seeking a dynamic and experienced Manager to lead our B2C Sales team. In this leadership role, you will be responsible to hire and grow your team, drive sales performance, and ensuring exceptional service delivery to inbound calls and emails. The Manager will mentor, motivate, and guide the team to achieve sales targets, enhance customer satisfaction, and contribute to overall company growth. As the team leader, you will play a key role in shaping the team's success while maintaining a focus on delivering customized vehicle transport solutions that meet customer needs.

Key Responsibilities:

• Lead, motivate, and manage a team of B2C Account Managers, ensuring the team meets and exceeds sales targets.
• Set clear goals and performance expectations for team members and monitor individual and team progress toward achieving sales objectives.
• Provide ongoing coaching and professional development to improve team members' sales performance and customer service skills.
• Ensure a high level of customer satisfaction by maintaining strong relationships with clients throughout the sales process and beyond.
• Collaborate with the team to identify new business opportunities and optimize sales strategies to drive revenue growth.
• Oversee the creation and presentation of accurate quotes based on customer needs and requirements.
• Track and analyze team sales activities and performance using CRM systems to identify trends and opportunities for improvement.
• Work closely with internal teams (operations, customer service, etc.) to ensure smooth execution of vehicle transport services and customer satisfaction.
• Stay informed about industry trends, pricing strategies, and competitive developments to adjust team strategies accordingly.
• Provide feedback and insights into leadership regarding sales processes, and potential areas for process optimization.
• Foster a positive team environment that encourages collaboration, innovation, and the pursuit of excellence in customer service.

Qualifications:

• Strong leadership skills with the ability to motivate, coach, and develop a team to achieve high performance.
• Demonstrated success in driving sales and managing a team toward meeting or exceeding revenue targets.
• Excellent communication, interpersonal, and organizational skills.
• Ability to effectively present services, address client needs, and close sales.
• Proficiency with CRM systems and Microsoft Office Suite.
• Strong problem-solving skills and the ability to thrive in a fast-paced, evolving environment.
• High school diploma or a bachelor’s degree preferred.
• Results-driven with a customer-centric approach to sales and service.

Benefits:

• Competitive base salary with performance-based commission structure.
• Opportunities for career growth and advancement within a rapidly growing company.
• Comprehensive benefits package, including health insurance and retirement plans.
• A supportive, dynamic work environment where your contributions make an impact.

If you're a driven and passionate sales leader with experience in B2C sales, this is a great opportunity to join a growing company and take your career to the next level!

Benefits

• Health Insurance/ Dental/ Vision/ 401K plan
• PTO
• Company outings/ Food truck Friday
• Game room

Why Join Us: At Preowned Auto Logistics, we value our customers and strive to provide the best service possible. Join our team and be part of a company that values teamwork, innovation, and customer satisfaction.

About the Company

Preowned Auto Logistics is a privately owned and operated national automotive carrier and broker located in Peabody, MA. They have been providing fast, safe, and reliable auto transportation with superior customer service for over 20 years. Their expertise in automotive transportation includes Seasonal Residents, Recreational Vehicles, Dealerships, Overseas/International shipments, as well as Private Party Shipping.

Equal Opportunity Employer

Preowned Auto Logistics is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and encourage individuals of all races, ethnicities, genders, sexual orientations, ages, abilities, and religions to apply. We believe that a diverse team fosters innovation and strengthens our community.

We do not discriminate based on race, color, religion, gender, national origin, age, disability, or any other characteristic protected by law. We provide equal employment opportunities to all qualified candidates.

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