What are the responsibilities and job description for the Billing Processor position at PrePass, LLC?
PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day.
That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the drive to shape the future of transportation.
Position SummaryPrePass is seeking a Billing Processor to join our collaborative, innovative, and customer-centric team at our corporate office. This role plays a critical part in ensuring accurate and efficient invoicing for our customers. You will be working from our brand-new, state-of-the-art office in downtown Phoenix’s highly sought-after Block 23 at Cityscape!
Role and Responsibilities- Process payments, including lockbox and other bank files, credit card chargebacks/VC payments, NSF, and refunds.
- Perform reconciliation and payment research.
- Handle end-of-month toll transaction processing, close toll batches, and manage exceptions.
- Process toll disputes.
- Manage archived accounts with balances and payment transfers.
- Review customer financial transactions for accuracy.
- Reconcile information daily and monthly to Alliance bank accounts.
- Review and approve adjustments.
- Process customer status updates, including undeliverable emails, deceased customer records, and other applicable updates.
- Respond to customer inquiries via phone and email as needed.
- Prepare and process refund packages.
- Run reconciliation reports to ensure all processes function correctly before invoice generation.
- Generate system invoicing and manually process invoices for less complex accounts.
- Associate degree or equivalent experience required.
- Experience in bookkeeping or accounts receivable.
- Advanced skills in Microsoft Excel and Access.
- Prior customer service experience is a plus.
- Highly detail-oriented with the ability to remain focused in a fast-paced environment.
- Strong organizational skills, with the ability to manage multiple tasks effectively.
- Experience with Microsoft CRM and/or Microsoft Dynamics GP is a plus.
- Strong written and verbal communication skills.
- Flexibility to adapt to changing priorities and work schedules.
How We Will Take Care of You
- Robust benefit package that includes medical, dental, and vision that start on date of hire.
- Paid Time Off, to include vacation, sick, holidays, and floating holidays.
- 401(k) plan with employer match.
- Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
- Tuition Reimbursement Program.
- Voluntary benefits, to include but not limited to Legal and Pet Discounts.
- Employee Assistance Program (available at no cost to you).
- Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees.
- Community Give-Back initiatives.
- Culture that focuses on employee development initiatives.
