What are the responsibilities and job description for the Sales Associate position at PrePass, LLC?
About PrePass
PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day.
That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.
About the Role
We are seeking an ambitious and motivated Sales Associate to join our Inside Sales team. In this role, you'll engage directly with prospective customers through both inbound and outbound calls to deliver an exceptional customer experience. You’ll gather information, conduct research, and address inquiries while applying your deepening knowledge of our products and services. Comprehensive training and ongoing development will support your success in this role and beyond.
What You’ll Do
- Engage with prospective customers through inbound and outbound phone calls, delivering an excellent customer experience.
- Collect customer information, conduct research, and resolve inquiries in a timely, professional manner.
- Leverage your product knowledge to confidently respond to questions and communicate the value of PrePass services.
- Document customer interactions and maintain up-to-date customer profiles in CRM systems.
- Prepare standard reports related to customer activity and sales progress.
- Contribute to team success by participating in team meetings, training, and knowledge sharing.
Who You Are
- Bachelor’s degree preferred but not required.
- 3–4 years of experience in phone-based sales roles.
- At least 1 year of experience in quota-carrying sales positions.
- Bilingual (Spanish and English) preferred, but not required.
- Strong communication and interpersonal skills, with an engaging phone presence.
- Ability to manage objections, articulate value propositions, and build rapport with prospects.
- Familiarity with CRM systems and proficiency in Microsoft Word, Excel, PowerPoint, Teams, and Outlook.
- Self-driven and motivated to continuously learn and improve.
- Commitment to providing outstanding customer service.
- Comfortable working in a fast-paced, dynamic environment.
How We Will Take Care of You
- Robust benefit package that includes medical, dental, and vision that start on date of hire.
- Paid Time Off, to include vacation, sick, holidays, and floating holidays.
- 401(k) plan with employer match.
- Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
- Tuition Reimbursement Program.
- Voluntary benefits, to include but not limited to Legal and Pet Discounts.
- Employee Assistance Program (available at no cost to you).
- Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees.
- Community Give-Back initiatives.
- Culture that focuses on employee development initiatives.
