Bilingual Intensive Case Manager - Level 3 HSPRS (Must be eligible for License in Alabama)

The Presbyterian Home for Children, a ministry of the Presbyterian Churches of Alabama, cares for boys and girls of all ages and their female caregivers who find themselves homeless because of poverty, abuse, or abandonment. The Home is accredited by EAGLE, the world’s only faith-based accrediting body for ministry to children.

We have partnered with Everstand out of Baltimore, Maryland to offer the Caminos® program. Everstand’s Caminos® program provides compassion and support to youth who have recently migrated to the United States. They have made the journey here for many reasons, such as escaping violent communities or abusive relationships in their home country, seeking opportunities for reunification with family, or gaining access to education. Youth receive services directly from Everstand, or via its national network of care providers comprised of other children and family-focused non-profits.

The Home Study and Post Release Services Program expands Everstand’s continuum of care serving recently migrated youth through the provision of comprehensive, safety-focused home studies and holistic, client-centered, and trauma-informed Post Release case management services.

The Presbyterian Home for Children is currently recruiting for a Bilingual Intensive Case Manager for the Caminos program. This position is based out of Birmingham, AL.

Position Summary:

The Presbyterian Home for Children(PHFC) Caminos® Bilingual (Must be proficiency) in English / Spanish) Intensive Case Manager provides community-based individual and family therapy to recently migrated children, adolescents, and their families. The Intensive is responsible for delivering culturally competent services that consist of mental health assessments, screening for human trafficking concerns, crisis intervention, and support services, and psychoeducational support groups for recently migrated youth as they adjust to life in the United States. The Intensive Case Manager supports the delivery of PHFC’s trauma-responsive model by collaborating with the Post Release Services case management team to ensure the youth and their caregivers receive comprehensive services and are connected to both formal and informal resources in their community.

Purpose of Position:

To be a successful Caminos® Bilingual Intensive Case Manager, you must be willing, and become able, to do the following always:

1. Model and act in accordance with PHFC’s mission and core values.

2. Provide support for the Caminos® program to ensure that identified essential program functions occur in accordance with state and federal regulations and meet PHFC and accreditation best practice standards.

3. Perform the essential job functions as described in the task list from the Program Departmental Manual;

4. Function within Presbyterian Home for Children policies and procedures as outlined in Employee’s Guide to Successful Employment with PHFC;

Requirements

Work Environment:

This position requires the ability to operate both in a professional office environment as well as a remote work capacity. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Remote duties require the ability to procure fast, reliable internet service (15 Mbps minimum download speed required) at the remote office location. Remote workspace must allow for phone and video calls to be made without interruption, the confidentiality of protected health information to be maintained, and equipment stored securely when not in use. PHFC will provide a laptop and cell phone. Employee is responsible for all other remote office equipment and costs.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type/Expected Hours of Work:

This is a full-time position. The schedule requires flexibility based on the availability of youth and families served. This position regularly requires long hours and weekend work. Eligible for flex schedule. Non-essential for snow.

Travel

Travel is required and will include local as well as out-of-area and overnight travel. Frequent local travel will be required to provide services in the homes and communities of youth and families served by the program.

Must be able and willing to travel to other cities by flying on commercial airlines, driving a rental car and/or using other transportation, and stay overnight in hotels.

Required Education and Experience

• Master’s Degree in Social Work, Psychology, Sociology, Counseling, or other relevant behavioral science in which direct clinical experience is a program requirement or;
• Bachelor’s degree in one of the above categories with at least five years of clinical experience from an accredited college or University
• Current LGSW, LGPC, LCSW-C, LCPC, LGMFT, LCMFT, or eligible for licensure at the time of application.
• Fluent in both English and Spanish

Preferred Education and Experience

· Experience working with diverse populations, including refugee and/or unaccompanied immigrant children and adolescents

· One year experience providing direct services to youth and families

· One year of experience delivering community-based and / or in-home services

Additional Eligibility Qualifications

• Knowledge of normal and abnormal human growth and development.
• Ability to assess family strengths, level of functioning, and service needs.
• Ability to assess children’s and youth’s strengths, levels of functioning, and service needs.
• Ability to effectively develop and implement service treatment plans to help meet clients’ mental health needs in the community.
• Ability to analyze case information and reach a sound decision based on objective information.
• Ability to render a diagnostic impression using the DSM-5.
• Ability to develop/implement effective treatment strategies and interventions.
• Ability to provide individual, group, and family verbal therapies using evidence-based protocols.
• Ability to work cooperatively with others in a treatment team.
• Ability to effectively express ideas clearly and concisely, orally and in writing.
• Must be able to type 50 WPM.
• Able to learn and effectively utilize different technology platforms.
• Excellent computer use knowledge with Microsoft Windows 10 and 365 Office products, including Word, Excel, PowerPoint, and Outlook.
• Proven effective time management, planning, communication, and interpersonal skills
• Ability to problem solve.
• Ability to work independently.
• Ability to keep an electronic calendar (Outlook).
• Ability to pass CPR/First Aid certification both at employee orientation and per the schedule outlined by HR thereafter.
• Ability to demonstrate the possession of a valid driver’s license before employment and the ability to maintain the license and operate a motor vehicle thereafter.
• Ability to pass a national criminal background check both prior to employment and per the schedule outlined by HR thereafter.
• Ability to pass a Tuberculosis Screening both prior to employment and per the schedule outlined by HR thereafter.
• Ability to pass a work-readiness physical performed by a certified medical professional both prior to employment and per the schedule outlined by HR thereafter.
• Ability to pass a Federal and State Fingerprinting Background Check both prior to employment and per the schedule outlined by HR thereafter.

· Ability to pass a drug screen via urinalysis both prior to employment and randomly thereafter.

· Eligible to be covered by the Presbyterian Home for Children's auto insurance.

To be successful in the role of Caminos® Bilingual Intensive Case Manager (ICM) you must be willing and able to do the following task list:

· Responsible for providing comprehensive mental health services, including individual and family counseling and psychoeducational support to recently migrated youth who have recently been reunified with family members (Sponsors) in the community.

· Collaborates with youth, family/sponsor, and case management team to establish short-term goals and objectives ensuring that the plan demonstrates youth and family voice and includes clear needs statements, strength-based strategies, and outcomes that are measurable, specific, and designed to improve the youth’s overall mental health and well-being.

· Conducts in-person visits and clinical meetings with clients in their homes weekly for at least the first 30 days of case assignment, and/or longer as needed based on individual clients’ psychosocial needs.

· Maintains regular monthly contact with clients for a minimum of 6 months after weekly services have been discontinued.

· Provides in person support to clients as they navigate stressful and/or traumatic experiences. This may include but is not limited to attending psychiatric and medical appointments, social service appointments, educational meetings, and/or supporting youth at a local hospital emergency department while they await psychiatric evaluation.

· Documents all client contacts, resources, and referrals provided, clinical notes, therapeutic interventions, and assessments of the client’s health, safety, social-emotional well-being, and mental health concerns in accordance with PHFC and Office of Refugee Resettlement required deadlines.

· Responsible for developing and implementing culturally competent clinical interventions designed to assist the youth in processing past experiences of trauma and to acclimate to life in the United States.

· Responsible for ensuring the youth are given the support necessary to identify and discuss concerns related to their journey into the United States and/or life in their home country.

· Collaborate with case management staff and leadership to ensure that clinical interventions and supports are established to address youth mental health needs, modify dysfunctional behaviors, and assist the youth to heal and strengthen their internal resources as well as learn socially appropriate skills.

· Conduct screenings and assessments to identify special needs, developmental, medical, or mental health concerns as well as criminal history, gang involvement, and historical/ current trauma experiences in accordance with mandated timeframes.

· Conducts child trafficking assessments and collaborates with the case management team to provide referrals to anti-trafficking programs and resources within mandated timeframes.

· Ensures all assessments and screenings are culturally competent and reflect the voice and involvement of the youth, family, and sponsors as appropriate.

· Intensive Case Manager to provide individual, family, and group verbal therapies as well as crisis intervention and support.

· Develop and maintain emotional intelligence for effective self-care and act as a role model for youth staff, and families which is the essence of Trauma Informed Practice.

· Promote child/youth/family understanding of available PHFC services and regional/ community resources and facilitate referrals as appropriate.

· Maintain effective working relationships with families, children/youth, colleagues, consultants, and community agencies in the regions where clients are being served.

· Active participation in mandatory case review and planning meetings, demonstrating the ability to present an accurate and concise client summary to both internal and external team members.

· Ensure assigned case records meet documentation standards both with regards to documentation in the required agency, state, and federal databases and with regards to the client case file.

· Demonstrates knowledge of and familiarity with both PHFC and Office of Refugee Resettlement Policy and Procedures relating to the care and community-based treatment of Unaccompanied Children and/or recently migrated youth. This includes knowledge of legal background and authority governing the practice as related to working with Unaccompanied Children.

· Demonstrates an understanding of the value of cultural diversity, including the ability to develop systems and practices that are inclusive of diverse staff members and responsive to the cultural needs of the client population served.

· Identify supervision and/or professional training needs to supervisor as they arise.

· Demonstrate the ability to effectively express ideas clearly and concisely, orally and in writing.

· Demonstrate the ability to engage youth and families in a positive therapeutic alliance.

Non-Essential Functions:

· Deliver training and professional development opportunities to colleagues and peers across the Caminos programs within the scope of professional training and expertise.

Competencies:

· Accountability for Others

· Accurate Listening

· Alignment with BCC Core Values: Safety, Relationships, Empathy, and Impact

· Willingness to work flexible hours

· Willingness and ability to meet with youth clients in their homes, and/or in other community locations/ settings.

· Balanced Decision Making

· Commitment to the Job

· Consistency and Reliability

· Flexibility

· Handling Stress

· Working Collaboratively

· Self-Motivated

· Meeting Standards

· Persistence

· Personal Accountability

· Relating to Others

· Time Management

· Frequent Interaction with Others

· Frequent Change

* Urgency

Tipo de puesto: Tiempo completo

Lugar de trabajo: Híbrido en Hoover, AL 35216