What are the responsibilities and job description for the Marketing and Sales position at Presbyterian Villages of Michigan?
Overview
Assists with the marketing and admissions functions including conducting Village tours and responding to inquiries and information requests. Establishes, monitors, updates, and maintains prospect files
Responsibilities
1. Respond to inquiries and provides sales information regarding the Village in a timely
manner.
2. Schedule and conduct Village tours to provide education about Village and services to
potential resident and or families by personally guiding through areas of the Village that
provide current or potential future needs.
3. Assist with all sales and marketing efforts to increase referrals and reputation including
but not limited to on-site events, off-site events (i.e. expositions, PVM sponsored events,
etc.), outreach, networking and relationship building meetings.
4. Develop relationships with prospective residents to facilitate the sales process by
identifying needs, keeping in contact, and providing following-up.
5. Sell the Village housing accommodations and additional services offered by the Village
to prospective residents by using appropriate promotional material and communication.
6. Enter all leads into CRM database including website leads and conducts appropriate
follow up in a timely manner.
7. Assist with information gathering and establish resident and prospect records including
but not limited to: filing, revising and updating records, charts, etc., gathering required
data and documentation, and data input
8. Promote housing accommodations and additional services offered by the Village to
increase sales.
9. Attend and participate in all appropriate meetings and training opportunities in order to
keep informed on current information and skill development.
10. Follow established policies and procedures including but not limited to:
o Presbyterian Villages policies and procedures.
o Safety policies and procedures.
o Federal, state and local regulations.
12. All other duties as assigned
Qualifications
Education:
High School Graduate or General Education Degree (GED)
Experience:
One year, marketing, public relations, sales or admission experience preferred.
Computer Skills:
Must have ability to operate a computer
Proficient with MS Excel, MS Outlook, MS Word, MS Publisher, and MS PowerPoint
Certificates & Licenses:
Valid Driver's License
Other Requirements:
Knowledge of medical terminology preferred
Must have ability to work a flexible schedule including evenings and weekends as assigned.
PHYSICAL DEMANDS
Stand
Walk
Bend
Handling / Fingering
Vision (Near)
Lift/Carry 10 lbs or less
WORK ENVIRONMENT
Normal office environment, occasional walking through resident areas and may be exposed to communicable diseases if proper precautions are not followed.
