Administrative Assistant

NOTE (!important stuff here!):
-We invest a lot in each person we bring on to our team, so please only apply if you’re seriously interested.
-Please tell us why you are perfect for the position. Those writing cover letters will be given highest priority.
-This position requires ~20-30 hours per week of availability between the hours of 8am-5pm, Monday through Friday.
-The majority of the work performed for this position is done from home (where a quiet environment is necessary), with occasional visits to the office to complete various tasks.

Description

The Prescott Relationship Center is looking for an Administrative Assistant to join Team PRC! Are you looking for a long-term position using your skills and knowledge? If you love supporting people, interacting with clients, enjoy technology, and have a fun attitude, this is for you!

The ideal candidate has at least 1-2 years of hands-on customer service or administrative experience. You will serve as our ambassador by answering the phones and interacting with clients. It is your job to screen prospective clients, schedule them in our system, and interact with the therapists. You would also participate in several other administrative activities.

Our Purpose
Guiding people to better relationships.

Our Niche
Providing the highest quality research-based relationship counseling.

Our Core Values
We have a passion for relationships
We are humble experts in our field
We practice integrity in all things
We put client’s needs first, always
We are Team PRC

Prescott Relationship Center might NOT be right for you if:

• You don’t have high expectations for yourself or your employer.
• You thrive on office drama.
• You struggle complying with office policies. We have polices designed to maintain structure as well as ethical practice and we expect our staff to follow them.
• You don’t maintain attention to detail.
• You do not expect to be fully and completely vetted to determine your fit with Team PRC.

Prescott Relationship Center may be the PERFECT fit for you because:

• We are Team PRC! We collaborate, support, and encourage each other.
• We are fair. You might not like some of our policies, but they are fair.
• We couldn't be more supportive.
• We love to do good things for our community.
• We are a leader in the greater Prescott area.
• We care about you.

The Administrative Assistant will possess the following traits:

· Ability to exude ‘down-home southern charm’ when speaking to new potential counseling clients on the phone - putting them at ease

· Ability to answer the phone in a quiet environment and give attention to each caller

· Ability to organize and manage many tasks, with exceptional attention to detail

· Enjoy supporting others in a high accountability atmosphere

· Work independently with great follow up and follow through

· Detail oriented, customer focused, reliable, responsive, and punctual

· Love to learn new skills and software

· Is not afraid of technology

· Understand and maintain strict client confidentiality

· Looking to find a position with a team to grow with long-term

Desired Qualifications

· Ability to follow through with our therapists and clients

· Love to support others and manage interruptions

· Ability to pick up interrupted tasks and finish them

· Prior customer service (especially answering phones)

· Tech savvy, resourcefulness and the ability to problem solve

· Be available to work approximately 20-30 hours per week (our office is open from 8-5, M-F) in a quiet environment

· Kind, empathic, and accurate

· Sense of humor

Job Duties

· Answer phone calls and schedule appointments for multiple providers

· Respond to new client emails and messages from our website

· Handle cancellation and rescheduling of appointments

· Connect with therapists regarding client scheduling

· Input client data into our Electronic Health Records system

· Assist therapists in providing superbills (receipts) to clients

· Assist in onboarding new therapists, including insurance credentialing

Benefits

We currently offer PTO, retirement match, a flexible schedule, and fun team to work with.

Job Type: Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: Hybrid remote in Prescott, AZ 86301

Salary : $16 - $20