What are the responsibilities and job description for the Creative Operations Manager position at Presence?
Job Description
Job Description
About Presence
Presence is a leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, occupational therapists, and behavior and mental health specialists to schools, districts, and organizations nationwide. Our growing network of 2,000 clinicians has delivered more than 7 million teletherapy sessions to students across 47 states. Presence is backed by Spectrum Equity, TPG's Rise Fund, and Bain Capital Double Impact.
We are a majority-female company led by Kate Eberle Walker, an education industry leader, working mom, and author of The Good Boss : 9 Ways Every Manager Can Support Women at Work. We are a remote-first workforce. We place a high value on schedule coordination to stay connected with each other when working in different places, and to create opportunities to engage with each other in person as well.
What will you do at Presence?
We're looking for a highly organized Creative Operations Manager with a deep knowledge of creative marketing tactics to join our team. Reporting directly to the Creative Director, you'll be the driving force behind the timelines, processes, and communications that bring a wide range of marketing campaigns to life. You are a self-starter with a growth mindset who thrives in collaborative environments. You balance big-picture thinking with day-to-day execution. You have demonstrated experience managing small and large campaigns with remote teams, always with a keen eye for detail and a focus on results. You're constantly seeing opportunities for improvement and have the drive to research and activate ideas that maximize resources.
Primary Responsibilities :
- Setup, launch, and manage projects from start to finish : Manage projects of various complexity and size working closely with stakeholders throughout the organization; plan and schedule project timelines, milestones, and deliverables; maximize budget and manage workflows by efficiently for in-house, freelance, and agency partners
- Keep everyone in the loop : Facilitate clear and consistent communication between team members, stakeholders, and clients, ensuring everyone is informed
- Coordinate projects to run smoothly : Design and implement streamlined workflows, establish clear processes, and maintain meticulous documentation for all projects
- Find solutions and drive improvement : Proactively identify potential roadblocks / risks / inefficiencies and constantly seek resourceful ways to optimize our processes
- Manage information : Serve as the central source of truth for project information and documentation, ensuring easy access for all stakeholders; publish regular reporting on creative team performance; consistently maintain documentation and assets in publicly shared spaces
- Anticipate challenges : Foresee potential roadblocks and proactively develop solutions to keep projects on track; identify risks, negotiate effectively, and implement solutions to mitigate issues
- Onboard : Provide training and guidance to new team members or stakeholders on best practices and process improvements
You'll thrive here if you have :
What we're looking for?
What will help you succeed here?
What are some of the benefits we offer?
This role is also eligible to participate in Presence's equity plan subject to the terms of the applicable plans and policies.
An employee's starting pay will be determined based on job-related skills, experience, qualifications, and market conditions.
S alary $90,000.00-$95,000.00
Where is this position located?
Salary : $90,000 - $95,000
