What are the responsibilities and job description for the Visitor Services Associate at Jamestown Rediscovery position at Preservation Virginia?
Visitor Services Associate
Preservation Virginia is seeking a dependable, enthusiastic individual to join our team. Visitor Services Associates provide exceptional customer service for visitors while performing guest orientation and fee collection. Duties include acting as a front-of-house representative for Historic Jamestowne, answering visitor inquiries, and explaining tours, programs, facilities, park hours, and other local attractions.
Visitor Services Associate is a part-time hourly position that pays $17.00 per hour.
Weekend and holiday work is required. Some outdoor work is required.
DUTIES
- Represent Jamestown Rediscovery by providing exceptional customer service.
- Maintain focus and a highly professional demeanor while serving a large number of visitors.
- Engage visitors with welcoming, accurate, and efficient point-of-sale service.
- Accurately explain admission fee structure.
- Utilize complex problem-solving skills.
- Work effectively and respectfully with people of diverse backgrounds.
- Provide information on the history of Jamestown, the historical park, our unique public/private partnership, and visitor amenities.
- Perform cash, credit, check handling, and opening/closing duties following Preservation Virginia procedures and principles.
QUALIFICATIONS
- Possess excellent interpersonal and communication skills.
- Handle conflict effectively. Must be able to work under pressure.
- Exceptional customer service skills.
- Ability to work effectively with people of diverse backgrounds.
- Able to learn quickly with provided training.
- Previous experience in cash handling is required.
- Previous experience using a point-of-sale system is preferred.
REQUIREMENTS
- A high school diploma or equivalent.
- A successfully adjudicated federal background check may be required for employment.
- MUST meet weekend and holiday availability minimums.
JOB TYPE
- Part-time
- $17.00 per hour
Please submit a cover letter and resume.
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Every weekend
- Holidays
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Williamsburg, VA 23185 (Required)
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person
Salary : $17
