What are the responsibilities and job description for the Housekeeping - Comfort Suites position at Presidential Hospitality?
Presidential Hospitality owns and operates a portfolio of five hotels located in South Dakota under the Choice and Wyndham family of brands, providing guests with top-notch accommodations and a high level of service. At our core, we believe that people are the foundation of our success, which is why we are committed to providing exceptional experiences for both our guests and employees. From training and development programs to competitive compensation and benefits packages, we strive to create a supportive and inclusive workplace culture that values diversity and empowers our team to provide exceptional service.
Presidential Hospitality is looking for rockstar Room Attendants to join our growing team. The Room Attendant is responsible for maintaining clean and attractive guest rooms while providing attentive, courteous, and efficient service to all guests.
Responsibilities
- Thoroughly clean guest rooms according to brand standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guest rooms and hallways.
- Keep all hallways, public areas and closets clean, neat, and vacuumed.
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from the room (i.e., irons/boards, hair dryers, etc.) to the Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to the Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
- And any other tasks assigned by your supervisor
Qualifications
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during the entire shift.
- Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
