Network Consultant (LiveAction SME)

Exempt / Non-Exempt

Exempt

Full-Time / Part-Time

Full-Time

Location

VA-Reston-Sunset Hills Rd

Description

Position Title : Network Consultant (LiveAction SME)

Location : Hybrid-Reston, VA

Schedule : Full-Time

Salary Range : $150-$160k with Bonus

Travel Requirements : Up to 25%

At Presidio Federal, Our People are Our Business!

Presidio Federal, a wholly owned subsidiary of Presidio, is a mid-tier integrator that is exclusively focused on federal government. Joining Presidio Federal means that you'll enjoy the opportunity of working for a small and agile company driven by supporting our federal customers. At Presidio Federal, we know that it's our people that make the connections happen.

We work with large prime contractors as well as small businesses to become a sort of "easy button" for our customers and partners. Now is an exciting time to join our team of creative collaborators who enable the business of government as they modernize technologies in the years to come! You can learn more at

The Role :

Presidio Federal is seeking a highly skilled Network Consultant with technical field expertise to support our federal clients. The ideal candidate will have extensive knowledge and hands-on experience in LiveAction software and its related components. They must be willing to serve as a point of escalation for any network related issues.

Key Duties and Responsibilities :

• Serve as the subject matter expert (SME) and go-to resource for all LiveAction-related matters, including software, integrations, and best practices
• Exhibit strong networking background and demonstrate senior-level expertise in Layer 2 and 3 technologies (e.g., 802.1q, STP, IGP, IP routing protocols) and proficiency with Cisco routing and switching platforms
• Identify gaps and implement solutions to optimize LiveAction deployment within the customer's environment
• Integrate LiveAction with third-party platforms (e.g., ServiceNow)
• Lead network design / optimization sessions, presenting solutions to overcome challenges and improve efficiency
• Develop implementation plans for incorporating solutions into the customer's network environment
• Provide technical guidance for LiveNX, LiveWire, and ThreatEye configurations, ensuring optimal performance, security, and scalability
• Collaborate with cross-functional teams (network operations, security, and application teams) to understand requirements and develop tailored LiveAction solutions
• Design, implement, and maintain LiveAction monitoring / reporting solutions to meet business needs
• Continuously monitor LiveAction performance, identify improvement opportunities, and implement necessary changes to enhance efficiency and effectiveness
• Stay updated on LiveAction features / best practices, and recommend adoption
• Develop comprehensive documentation (guidelines, troubleshooting procedures, user manuals)
• Provide training and support on LiveAction functionalities and best practices
• Serve as a liaison between the organization and LiveAction vendor, escalating issues and coordinating support as needed
• Understand the customer's technical and political environment, escalating to the Team Lead when appropriate
• Participate in improving project documentation and implementation processes
• Troubleshoot integrated technology issues and maintain accurate records
• Serve the Federal customer to Presidio's professional standards
• Complete other duties / tasks as assigned
• Ability to work on-site and be on-call as needed

Position Requirements

Required Knowledge, Skills, and Abilities :

Qualifications :

Why You Should Join Us :

At Presidio Federal, we understand that "on-paper" benefits are just as important as the company culture and the core values that we stand by. We are proud to offer a comprehensive benefits package, company matched retirement, and an excellent work-life balance.

Some of our benefits include :

Presidio Federal is an Equal Opportunity / Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

US Citizenship Required. Must be able to obtain a Secret United States Government Security Clearance.

To read more about discrimination protections under Federal Law, please visit : (Get Acrobat Reader)

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

Salary : $150,000 - $160,000