Senior FCE (Northeast Region)

Presidio Medical is developing neuromodulation technology with the potential to profoundly transform the field of neuromodulation. The platform technology modulates the nervous system differently than any other commercial device. The initial clinical target is chronic pain, but the technology is broadly applicable to many neurological diseases. Presidio is led by a highly experienced team with a successful track record of medical device commercialization with deep expertise in pain management and neurostimulation.  The expertise has allowed Presidio to develop a comprehensive design and development plan to move quickly through prototype builds, animal studies, and clinical use.  The system has been used successfully in bench-top and animal studies to confirm proof of concept while developing a safety profile. Enabled by this prior activity, a subsequent clinical trial demonstrated therapeutic efficacy with exceptional pain relief outcomes. The team is now working on the next generation system for further clinical work and to develop the commercial system. The team is a group of motivated, multitalented individuals working toward the company goal of bringing this transformative technology to individuals with chronic pain. Presidio Medical is based in San Mateo.

Job Summary:

Presidio Medical is looking for a knowledgeable and passionate individual to be a member of our Field Clinical Engineering team. As a Senior Field Clinical Engineer, you will closely collaborate with clinical research sites, study investigators, and research staff while being the conduit between the company and the field.  Your main responsibilities will be to ensure site execution of clinical studies within a defined geography, closely partnering with study sites, and providing best-in-class clinical and technical support.   

Key Responsibilities:

Clinical Support

• Partner with the site and Presidio Clinical Team to ensure smooth clinical trial execution
• Provide real-time, on-site, technical and clinical support during procedures using the company’s medical devices
• Serve as the primary point of contact during procedures for any troubleshooting or operational questions related to the medical devices

Site Management

• Build and maintain close partnership with clinical study sites, investigators, and staff
• Provide follow-up support to customers as needed, addressing any concerns or issues after initial product use
• Identify and develop relationships with key opinion leaders

Product Expertise

• Develop in-depth knowledge of the company’s medical device products, including technical specifications, clinical applications, and regulatory requirements
• Stay updated on the latest clinical practices, medical trends, and advancements in technology

Training & Education

• Conduct product training sessions for healthcare professionals, including physicians, nurses, and technicians
• Educate customers on best practices for device operation, maintenance, and integration into clinical workflows
• Collaborate with internal teams to develop and update educational materials, such as user manuals and training guides

Product Feedback & Clinical Engineering

• Participate in product evaluations, collecting data on product performance, gathering feedback from clinicians.
• Provide detailed feedback to R&D and product management teams on device functionality, design improvements, and clinical outcomes.
• Document clinical experiences, issues, and recommendations in reports for internal teams.

Compliance & Safety

• Comply with Presidio Medical’s quality system requirements as well as any applicable regulatory requirements.
• Comply with all health and safety regulations, policies, and work practices. 
• Other duties as assigned. 

Qualification Requirements:

• Bachelor’s Degree preferably in technical science or other related field such as Nursing, or an equivalent combination of education and work experience
• 3 years of field experience in supporting implantable medical devices including device programming, troubleshooting, and procedure support
• 3 years of supporting and executing industry-sponsored clinical studies
• Follow company Quality SOPs, Clinical SOPs, all ICH/GCP guidelines and local and international regulations
• Ability to work non-traditional hours, including evenings and weekends, as necessary to support clinical cases

Preferred Qualifications

• 5 years of experience in supporting Spinal Cord Stimulation or related Neuromodulation field
• Ability to communicate effectively and professionally in a hospital or clinic environment
• Ability to leverage and/or engage others to accomplish projects. Strong verbal, written communications, and interpersonal skills with ability to effectively communicate at multiple levels in the organization
• Solid understanding and application of business concepts, procedures and practices.
• Demonstrated leadership skills with respect to achievement of company goals and objectives
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment and a naturally curious and a creative problem solver

•     Willingness and ability to travel 50-60% with flexibility including international travel.

Physical Demands:

• Varied sitting, standing, and walking.

Ability to lift and carry 50lbs. or less.