Demo

Community Relations Director - Assisted Living

Prestige Healthcare
Green Valley, AZ Full Time
POSTED ON 12/8/2024
AVAILABLE BEFORE 2/8/2025

Position Details:Status: Fulltime

Shift: Day

Schedule: Various

Working Hours Start: Various

Working Hours End: VariousWhat does the Community

Relations Director do?

Simply put, you are the brand ambassador of your assisted

living/memory care community, charged with driving census (occupancy) there.

You will give engaging and memorable community tours, do what you can to market

our community to the area to build our brand as “the place to live,” greeting

prospective residents and their families, visit other healthcare influencers in

the market to build referral relationships, and more. If you are a outgoing, memorable,

goal-oriented team player, that goes above and beyond to hit the mark, this job

is for you.

Why join the

Prestige Care Family in the Community Relations Director role?

Not all senior living sales marketing roles are created

the same – we like to think we have something different and exceptional to

offer.

Want a sales marketing role that really does

matter? This does. You are selling a lifestyle, you are selling comfort and

security, you are selling a home like setting and community where our residents

truly thrive, and you, will make that happen.

We have a strong promote-from-within culture,

with a defined career path so you can level up your career to a regional or

multi-site role.

A competitive and comprehensive benefits package

(medical/dental/vision/EAP/401k match, etc.) coming with 3 weeks of PTO on top

of standard holidays.

Comprehensive onboarding and

training/development program for all new Community Relations Director.

You would be part of the leadership team at our

community, creating a personal brand as a senior living subject matter expert

in this area in your region.

Our 35 year old, family-owned and operated

organization (with over 80 locations in 8 states) means we aren’t too small,

but not too big. You are known here.

In this job, every

day you will…

Initiate and carry out marketing calls and completing

inbound marketing presentations by contacting discharge planners, doctors’

offices, senior centers, other healthcare clinics, and other organizations.

Answer telephone inquiries, sends out brochures and makes follow-up calls to

close the deal.

Meet census goals by ongoing communication and

meets standards set by the Executive Director and other regional sales

leadership.

Conduct community tours, home visits, and

assessments offering an overview of the services, lifestyle, convenience and

benefits of the community, always following the company’s sales process, guidelines

and philosophy.

Database documentation, paperwork, and keeping

the Executive Director and department heads up to date on inquiries, tours,

outreach plan and mover-ins and move-outs.

Represent the community in welcoming prospective

residents, family members, referral sources and the public in a positive,

helpful, and caring manner demonstrating community mission and philosophy.

Maintain an accurate database records of

reserved and occupied units, communicating this information to the executive

director and the sales and marketing director. Prepares and distributes

marketing reports in a timely and accurate manner.

Attend business and community events where

referral sources, prospective residents, care givers and their advisors are in

attendance.

Education & Experience

needed to qualify:

A two-year Associate

Degree and a minimum of one year of sales and marketing experience or two years

of sales and marketing experience, preferably in the assisted living/memory

care/senior care space. Experience with budgets, closing sales and public

speaking is needed. Access to a personal car and ability to travel

frequently, with a valid driver’s license being a must.

Ways you can advance

beyond the Community Relations Director role:

Once you master this role, you could consider the Sales

Specialist, Executive Director, Regional Director of Sales & Marketing, or

other jobs with Prestige Care. EOE/M/F/VETS/DISABLED – At Prestige, it is our promise to

personally touch lives every day. It is a philosophy of caring based on our

core values of integrity, trust, commitment, and respect, that are at the

center of all that we do. We are committed to a diverse and inclusive workforce

that represents all of us, coming from different experiences, cultures,

backgrounds, and viewpoints. Inclusion is the way we treat one another and how

we celebrate what makes us different.

Prestige is proud to be an Equal

Employment Opportunity employer. We do not discriminate based upon race,

religion, color, national origin, gender (including pregnancy, childbirth, or

related medical conditions), sexual orientation, gender identity, gender expression,

age, status as a protected veteran, status as an individual with a disability,

or other applicable legally protected characteristics.

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