What are the responsibilities and job description for the Front Desk/Biller position at prestige medical llc?
Job Overview
We are seeking a dedicated and organized Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires a strong understanding of medical terminology and coding systems, including ICD-10 and ICD-9, to effectively assist with medical records and billing inquiries.
Duties
- Greet and assist patients and visitors in a friendly and professional manner.
- Manage the check-in and check-out process for patients, ensuring accurate information is recorded.
- Handle phone inquiries, schedule appointments, and maintain the appointment calendar.
- Process medical records accurately, ensuring compliance with HIPAA regulations.
- Assist with medical billing tasks, including verifying insurance information and processing payments.
- Utilize medical coding systems (ICD-10, ICD-9) to ensure proper documentation of patient information.
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Collaborate with medical staff to facilitate smooth operations within the office.
Qualifications
- High school diploma or equivalent; additional education in healthcare administration or related field is preferred.
- Familiarity with medical terminology, medical records management, and medical billing processes.
- Experience in a medical office setting is highly desirable.
- Proficiency in coding systems such as ICD-10 and ICD-9 is a plus.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively in a fast-paced environment.
- Proficient in using office software and electronic health record (EHR) systems.
Job Type: Part-time
Pay: $16.96 - $20.00 per hour
Expected hours: 30 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to Commute:
- Panama City, FL 32405 (Required)
Ability to Relocate:
- Panama City, FL 32405: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20