Patient Financial Services Manager

Prestige Staffing is looking for a Patient Financial Services Manager for a direct hire in Northwest Georgia / Southwest Tennessee area.

PFS Manager is responsible for the overall operations and functions of the hospital’s billing services. This role will manage employees in the office and would prefer the Manager to work on-site but would consider a hybrid role for the right experience. 

Responsibilities include:

• Monitoring hospital AR indicators to ensure focus is meeting the financial performance goals. 
• Work with the leadership team to make processes more efficient and effective to include ensuring staff assignments, duties and training are appropriate. 
• Responsible for all operational policies and procedures related to accounts receivable management. 
• Evaluating, recommending, and assisting with implementation of systems solutions to enhance the automation of accounts receivable management. 
• Responsible for forecasting revenue projections and communicating this information regularly. 
• Oversees the hospital’s Billing functions, including the collections of patient accounts, compliance with government and third party payer regulations, cash posting, employee productivity and ongoing improvement to key revenue cycle indictors. 
• Performs, or directs, audits designed to ensure integrity, quality and control over the billing and collection processes. 
• Mentors and provides staff with day-to-day guidance and assistance. 
• Preparing accurate and timely financial reports in order to measure the effectiveness of A/R management and follow-up.

• Bachelor ‘s degree in Finance, Health Care administration, Business, or other related field required.
• 5 years of management experience in a hospital billing environment.
• Leader in Service Excellence and patient relations.
• Excellent oral and written communication skills required.
• Proficient in MS Office Suite and EMR applications.
• Must have excellent organizational skills, be able to set priorities, work independently and be an effective team member.
• Ability to manage multiple projects simultaneously.
• Excellent knowledge of hospital revenue cycle and financial systems applications and processes.
• Able to examine and interpret data and explain to upper management
• Extensive experience in data extract/reporting in Revenue Cycle software
• Must be deadline oriented and able to prioritize workflow within the hospital business office                    
• Requires ability to visualize objectives and perform analytical problem solving.
• Knowledge of billing, coding and collection procedures
• Working knowledge of all payer types
• Knowledge of how to interpret contracts
• Excellent working knowledge of ICD10 and CPT codes.
• Proven track record of A/R management and resolution follow-up.