Medical Assistant

Job Description: Medical Assistant

Work Experience

• Preferred: Graduate of a Medical Assistant Program.
• OR: 2 years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor.
• Strong knowledge of medical terminology is preferred.

Required Licenses/Certifications

One of the following certifications is required:

• ARMA – American Registry of Medical Assistants
• CCMA – Certified Clinical Medical Assistant (NHA, National Healthcareer Association)
• CMA – Certified Medical Assistant (AAMA, American Association of Medical Assistants)
• RMA – Registered Medical Assistant (AMT, American Medical Technologists or AAH, American Allied Health)
• NCMA – National Certified Medical Assistant (NCCT, National Center for Competency Testing)
• NRCMA – Nationally Registered Certified Medical Assistant (National Association for Health Professionals)

Essential Functions

Administrative Duties:

• Conduct patient registration, including obtaining necessary paperwork, insurance documentation, and verifying patient eligibility.
• Process co-pays, schedule patient appointments, and coordinate provider referrals to specialists.
• Answer patient questions, provide updates on their status, and keep technical staff informed of patient flow.
• Maintain medical records, scan charts, and manage postal correspondence.
• Perform opening and closing duties, including cash handling, end-of-day communication, and securing the building.

Clinical Duties:

• Prepare patients for examination by conducting interviews to confirm personal and medical information.
• Record medical history, verify the purpose of the visit, and measure preliminary vital signs (e.g., blood pressure, weight, temperature).
• Conduct point-of-care testing as required (e.g., flu, strep, urinalysis, ECG, HCG) and report findings to the provider.
• Stock and maintain exam rooms, front desk, and reception areas; check supply expiration dates and complete order sheets.
• Perform and document daily equipment calibration and maintenance, troubleshoot issues, and submit repair tickets as needed.

Other Responsibilities:

• Perform patient courtesy call-backs for follow-up care.
• Ensure reception areas are well-maintained and welcoming for patients.
• Execute other patient care duties as outlined in the Medical Assistant Guideline document.

Qualifications

• Graduate of a Medical Assistant Program preferred.
• 1 years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred.
• CPOE Certification (Computerized Physician Order Entry) must be obtained within 2 weeks of hire if certification is not already held.
• High school diploma or equivalent required.