What are the responsibilities and job description for the Outpatient Access Specialist position at Prestige Staffing?
Prestige Staffing is searching for a contractor to work an Outpatient Patient Access position for 6 months in Atlanta, GA. (Buckhead area) This role is Mon - Fri 7:30-4:00 and could be permanent for the right fit.
Pay: $17/hr
Location: Onsite, Buckhead, Atlanta
Schedule: Monday-Friday, 7:30am-4pm
Job type: 6 month contract to possible permanent.
Responsible for performing any or all following functions for multiple outpatient specialty clinics and services: Scheduling, Pre-registration, Verifications, Check-in and Check-out functions.
Requirements:
- Able to pass criminal and drug test
- Covid Vaccinated
- 2 years of scheduling / patient access experience
- 1 year working in an outpatient setting
- Experience working with Epic
- Comfortable with phone work
- Computer literate and an accurate typist
Duties:
- Schedule outpatient appointments with the appropriate service, professional or disciplines according to established guidelines.
- Schedule appointments for new evaluation, post discharges, follow-up visits, diagnostics, therapy and counseling appointments.
- Confirm demographic and insurance data when patient is scheduled/registered.
- Return all phone calls regarding scheduling within 24 hours.
- Communicate with physicians and management regarding the changes in schedules, addressing problem/issues effectively.
- Proactive in the overall effective management of the schedules.(e.g. maintain patient wait-list , send confirmation letters, etc.)
- Monitor all computer software maintenance functions related to patient access.
- Collect complete referral intake information on New Patients.
- Complete all steps to schedule and prepare daily appointment packet accurately.
- Confirm, update and/or make copies of insurance cards and patient identification at each visit.
- Obtain “consent to treat” with the signature of responsible party, and ensure it is completed accurately.
- Notify clinical staff immediately, after patient completes registration process
- Follow check-in and check-out process according to policy.
- Complete MSPQ as required during registration
- Notify Financial Counselors of any benefits that require pre-certification or referral authorization.
- Obtain complete referral information if required.
- Review and respond promptly to all intra and interdepartmental communications, (i.e., staff meetings minutes, attachments, e-mails, P&P, etc.)
- Proactively notify supervisor as appropriate regarding patient complaints, when registration is backed up, when tasks/expectations are not able to be met.
- Perform other duties as assigned by management.
#zr-rep
Salary : $17