What are the responsibilities and job description for the Automotive Service Center Receptionist position at Prestige Volvo?
Automotive Service Receptionist
Prestige Volvo in East Hanover, NJ
Prestige Volvo believes our employees are the reasons for our continued success and future growth. We are passionate about creating positive experiences for customers and the success and satisfaction of our team members who make that happen. We seek smart, caring and capable people who above all else, are nice and pleasant to be around. That makes for a workplace that is fun, invigorating, challenging and supportive. Our management team is hands-on and transparent. We invest in our employees and promote from within often.
You will:
- Answer dealership service phones and Communicate with callers and visitors in a professional, friendly, and efficient manner
- Greet and receive service customers, assess their needs, and relay to service advisors
- Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to a service advisor
- Work cooperatively with the entire service team
- Type memos, correspondence, reports, and other documents
- Assist in scheduling and confirming service appointments
You Have:
Job/Education Requirements:
- Excellent oral communication skills
- Computer and Social Media Savvy
- Ability to read and comprehend difficult instructions and information
- Professional personal appearance
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Able to work a flexible schedule
We offer…
- Generous Time-Off, Most Family-Friendly, Hours in The Business
- Excellent Benefits
- 401K Retirement Generous Match
- Promoting from Within, 8 Years Average of Employee Tenure
- 10 Year Winner Volvo's Prestigious Excellence Award
- 1,000 DealerRater Reviews 4.8/5 Star Rating
- Lunch Is Served Lunch Is Provided Every Saturday!
