Demo

Window & Door Inside Sales Representative

Preston Feather Building Centers
Traverse, MI Remote Full Time
POSTED ON 3/12/2025
AVAILABLE BEFORE 4/10/2025
Preston Feather is a rapidly growing value-added distributor of lumber and specialty building materials for top architects and pro builders. We offer rewarding careers, compensation and industry-leading training. If you enjoy a faster-paced role with a significant impact on customer service, know how to provide superior customer service, are interested in learning about a variety of construction materials, and are looking for a career with opportunities for advancement, then keep reading because a position at Preston Feather may be right for you!

As a Window & Door Inside Sales Representative you will be responsible for providing a great customer experience for customers visiting our showroom, working with the sales team to execute orders, and facilitating window and door sales opportunities.

Additional Responsibilities Include

  • Qualifying the customer, utilizing sales questionnaires to learn about their project needs and setting the expectations for a successful project and communicating Preston Feather’s role
  • Participating as a “concierge” in the sales process, guiding customers through the process and assist customers based on their type of inquiry – sales, orders, and service requests
  • Working closely with the sales team, helping to execute orders through delivery
  • Facilitating selling opportunities for hardware and smaller projects
  • Using industry-specific software (Spruce ERP) for various inquiries and processes such as order entry, tracking order status, processing payments/deposits, receiving and invoicing
  • Coordinate visiting vendor representative meetings and training sessions

To be successful in this role, you will be expected to consistently demonstrate the ability to:

  • Provide excellent customer service in a fast-paced environment
  • Remain highly organized and adapt to changing operational business needs
  • Work as a team – with vendors, sales staff, operations team, and PF leadership
  • Maintain effective communication with customers, operations, and outside sales
  • Respond promptly and professionally to customer concerns and inquiries
  • Actively engage in morning team huddles with operations and sales teams
  • Communicate effectively and listen intentionally

As a Preston Feather Team Member, You Can Expect

  • A Monday – Friday day shift work schedule with a competitive hourly wage
  • Annual Profit Sharing and 401(k) with employer match
  • A training environment that encourages professional growth and development
  • Employee Product Discount Program and annual Preston Feather logo apparel allowances
  • Annual Performance Appraisals
  • Health, Dental, and Vision Insurance
  • Paid Time Off and Holidays

Required qualifications include a high school diploma or equivalent and prior sales and administrative office support experience, 2 years preferred.

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Job openings at Preston Feather Building Centers

Preston Feather Building Centers
Hired Organization Address Traverse, MI Full Time
How often do you hear about a company that boasts an innovative start-up culture and in the same breath says they’ve bee...

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