What are the responsibilities and job description for the Greeter/Receptionist - Plano Campus PT position at Prestonwood Baptist Church?
Responsible for greeting callers and visitors to Prestonwood Baptist Church (PBC) either in person or by telephone.
Responsibilities:
- Receive visitors in person or by telephone in a professional and courteous manner and direct them appropriately
- Route telephone calls to others or provide general PBC information
- Be knowledgeable about PBC, and its entities, and special events
- Intercept and check-in PBC visitors using the Raptor system
- Coordinate with campus security to ensure all persons and their destinations are known and accounted for
- Contact the appropriate staff member, or someone on the staff members behalf, when a checked-in visitor is requesting a meeting or states they have a scheduled meeting onsite
- Direct checked-in visitors on where to meet a staff member, or locate someone to accompany the visitor to their destination, once appropriate contact has been made
- Be thoroughly knowledgeable about the PBC emergency procedures
- Remain diligent and alert in watching for suspicious actions and persons on church property and alert campus security when appropriate
- Vigilantly monitor visitor entrance and activity near assigned area
- Create a positive impression of PBC through words and actions
- Check information email box and route incoming emails
- Assist Membership Services Department by posting LifeGroup Bible Study attendance
- Assist with projects from various church departments on occasion
- Appropriately direct deliveries
- Distribute benevolence forms to individuals requesting assistance, collect completed forms and forward appropriately
- Other duties as assigned
Requirements:
- Growing relationship with Jesus Christ as Lord and Savior as an active member of PBC
- Positive and pleasant attitude towards others and PBC
- Excellent oral and written communication skills
- Beginner to Intermediate knowledge of Microsoft programs
- Excellent work attendance record
- Availability and flexibility of workdays and hours
- Maintain a constant presence in the receptionist area unless someone else is covering the desk and/or phone console during assigned work schedule
- Ability to maintain focus with frequent interruptions
- Able to perform occasional activities that require moving ones whole body, such as in lifting, balancing, walking, stooping, pushing, pulling, work at a desk with a computer screen for extended periods of time, and able to occasionally lift up to 10 lbs.
