Customer Service Representative - Personal Lines

Customer Service Representative (Personal Lines) – Tri-Cities, TN Are you a customer service professional looking to transition into a stable, secure industry? Do you have experience in client service, account management, or sales? Price & Ramey Insurance is hiring a Personal Lines Customer Service Representative to assist our clients with their home, auto, and personal insurance needs. Why Join Price & Ramey? We are more than just an insurance company. With over 100 years of experience, in multiple offices around the region, we pride ourselves on building lasting relationships with out clients and delivering exceptional insurance solutions. Competitive Salary : $35K–$45K (Based on Experience) Tennessee Property & Casualty Insurance Training and Licensing Assistance Provided  401(k), Health, Dental, Vision, and Life Insurance  Career Growth, Advancement Opportunities and Professional Development ) What You’ll Do : Manage an assigned book of business, assisting with policy changes, renewals, and new business marketing. Work with top insurance carriers to secure the best coverage for clients. Strengthen client relationships and provide proactive support. Maintain accurate records and policy documentation. Assist Producers in all aspects of servicing and marketing of new & renewal business, beginning to end. Manage an assigned book of business and build, expand, and solidify relationships with existing clients. Create professional-quality Risk Management Summaries / Proposals and Annual Reviews for clients via Nexsure, Word, and Adobe. Participate in meetings and calls to assist in the development of client presentations; provide loss analysis for Client. Develop and maintain positive relationships with insurance company underwriters and representatives to effectively market new and renewal businesses as directed by producers. Manage all policy and client-related correspondence documentation within the agency management system (Nexsure) What We’re Looking For :  Experience in Customer Service, Client Support, or Account Management (Insurance or Personal Lines or Home & Auto Insurance Knowledge Preferred). Experience in Customer Management and Retention Administrative, Documentation or CRM Background Tennessee P&C License (We assist you in getting your License) Customer Service, Sales, or Client Relations Experience Problem-Solving, Detail-Oriented and Strong Communication Skills Powered by JazzHR

Salary : $35,000 - $45,000