What are the responsibilities and job description for the Service warranty Clerk position at Price Family Dealerships?
Job Type
Full-time
Description
Duties and Responsibilities :
- Processes warranty claims on a timely basis for each franchise or distributor.
- Processes all warranty paperwork to ensure proper documentation.
- Verifies criteria required by factory or distributor.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Posts credits on the computer.
- Resubmits all rejected claims promptly or receives authorization to write them off.
- Follow up on payment of outstanding claims.
- Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
- Arranges for parts to be shipped to the factory or distributor or to be scrapped.
- Files and maintains all service records as required by the warrantor.
- Keeps informed of all factory recalls and bulletins.
- Assists with body shop warranty claims as needed.
- Assists with the cashier and telephone duties as needed.
- Assists with any clerical needs as directed by the Fixed Operations Manager or the Controller.
- Maintains a professional appearance and a neat work area.
- Performs other duties as assigned.
- Other tasks as assigned.
Requirements
Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and / or Experience
Working Conditions :
