Application Evolution Services - Guidewire - Director

Demonstrates extensive knowledge of the core Guidewire application platform (ClaimCenter, PolicyCenter, BillingCenter).

Guidewire and Scrum Master Certification

Demonstrates thought leader-level knowledge with, and/or a proven record of success, directing efforts in the following areas: - Developing, assessing, and implementing of Application Maintenance and Support solutions for Insurance Industry clients using the Guidewire application suit; - Supporting Guidewire applications (Agent & PolicyHolder Portal, DataHub, InfoCenter, Predictive Analytics); - Understanding of IT Strategy and Transformation pertaining to IT Service Management (ITSM) and ITIL v3 industry practices including IT infrastructure, architecture and operations; development and improvement of ITSM processes and functions; and ITSM-related tools and technology; - Leading and collaborating directly with senior management on client-facing business development, engagement delivery, operations development and thought leadership; - Building solid relationships with clients, developing an awareness of Firm services, communicating with the client in an organized and knowledgeable manner, delivering clear requests for information, and demonstrating flexibility in prioritizing and completing tasks; - Generating a vision, establishing direction, and motivating team members, understanding personal and team roles, contributing to a positive working environment by building solid relationships with team members, providing guidance, clarification and feedback to less experienced staff; and, - Teaming and project leadership and/or management of multiple large and complex engagements, involving personnel both on and off-shore, external vendors, and client teams all while creating a positive environment by developing new opportunities, successfully delivering engagements, monitoring organizational health and driving thought leadership.Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in the following areas: - Developing strategy; as well as writing, communicating, facilitating, and presenting cogently to all levels of industry audiences, clients and internal staff and management; - Performing extensive sales and business development activities, creating, building and maintaining client relationships at all levels as well as bringing relevant insight and intellectual capital into each engagement; - Running a business comprised of sustainability subject matter specialists, generating and maintaining a service portfolio of $2 to 25M annually; - Maintaining relationships with key executives and a network of professional organizations or affiliations, as well as developing and maintaining of client relationships, and the managing of multiple and simultaneous complex work streams or engagements; and, - Supervising teams to create an atmosphere of trust, seeking diverse views, participating in various staff recruitment and retention activities, and coaching staff with meaningful written and verbal feedback.