Information Technology Business Analyst

At PriceSmart, we are redefining how technology empowers people. As the largest membership warehouse club operator in Central America, South America, and the Caribbean, we deliver scalable, secure, and efficient digital solutions that support a growing, diverse organization.

PriceSmart is the original membership club and the largest in the region, working closely with members and suppliers to provide low unit prices on a curated selection of high-quality items and services while ensuring a reliable, safe, and engaging shopping experience.

With over 47 clubs in 13 countries, PriceSmart serves more than 3 million members, offering a seamless omnichannel experience that integrates in-club and digital interactions, ensuring convenience, efficiency, and an enhanced member journey.

Whats unique about this job (What you’ll do)

The IT Business Analyst for Logistics Technology is responsible for analyzing business needs, defining system requirements, and delivering technical solutions to enhance PriceSmart's logistics technology systems. This includes Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Global Trade Management (GTM) solutions. The IT Business Analyst collaborates with cross-functional teams to optimize logistics operations, streamline processes, and drive business growth through data-driven decision-making..

Responsibilities

• Drive Logistics Innovation: Play a critical role in transforming PriceSmart’s logistics technology landscape by identifying opportunities to enhance efficiency, reduce costs, and improve accuracy in supply chain operations.
• Optimize Supply Chain Systems: Work closely with stakeholders to implement and enhance WMS, TMS, and GTM solutions, ensuring they meet the evolving needs of the business.
• Enhance Decision-Making: Leverage data analytics and reporting tools to provide actionable insights that empower logistics leaders to make data-driven decisions.
• Act as a Liaison: Serve as the bridge between business teams and IT, ensuring that technical solutions align with operational goals and deliver measurable impact.
• Agile Leadership: Facilitate Agile processes, ensuring that sprint cycles and backlog priorities drive continuous improvement in logistics technology.

Bring your passion and expertise (Who you are)

• Problem-Solver: You thrive on tackling complex challenges and finding innovative solutions to optimize logistics operations.
• Tech-Savvy: You have a strong understanding of logistics technology, including WMS, TMS, and GTM, and can translate business needs into technical solutions.
• Data-Driven: You love using analytics to make informed decisions and measure the impact of logistics technology enhancements.
• Collaborative Partner: You build strong relationships with business and IT stakeholders, ensuring seamless alignment between technology and operational goals.
• Adaptable & Agile: You are comfortable working in fast-paced environments and embrace Agile methodologies to drive continuous improvements.

Requirements

• Education: Bachelor’s degree in Information Technology, Logistics, Supply Chain Management, or a related field.
• Experience:
• 5 years of experience as an IT Business Analyst, Product Owner, or similar role in logistics or supply chain technology.
• Proven ability to analyze and optimize logistics technology solutions.
• Experience working in Agile environments, leading sprints, and managing system requirements.
• Skills:
• Strong understanding of logistics systems (WMS, TMS, GTM).
• Excellent analytical, communication, and prioritization skills.
• Ability to collaborate cross-functionally and drive technology solutions that enhance logistics operations.

Our Commitment

We not only embrace and celebrate the diversity of our membership base and communities but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other class protected by applicable law. We are proud to be an equal opportunity employer.

Get to know us

PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees, and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.

Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable, and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.

At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just a great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.