What are the responsibilities and job description for the Front Desk Associate position at Pride Auto Service?
Overview
We are seeking a dedicated and enthusiastic Front Desk Agent to join our team at Pride Auto Service. The ideal candidate will be the first point of contact for our customers, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for hospitality management. We pay weekly salary starting from $700. Our hours are Monday - Friday 8 am until 6 pm and Saturday 8 am until 2 pm, closed on Sunday.
Duties
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage check-in and check-out processes efficiently, ensuring accuracy in guest information.
- Handle reservations and inquiries via phone systems and in-person interactions.
- Address guest concerns or requests promptly and professionally, ensuring satisfaction.
- Create customer quotes and repair orders accurately and file accordingly.
- Maintain front desk area cleanliness and organization at all times.
- Support guest services by coordinating transportation or special requests.
Requirements
- Previous experience in hospitality management or front desk operations preferred.
- Proficiency in using phone systems and reservation software.
- Strong customer service skills with the ability to handle challenging situations gracefully.
- Attention to detail and strong organizational skills are essential for success in this role.
Job Type: Full-time
Pay: $700.00 - $850.00 per week
Benefits:
- Employee assistance program
- Employee discount
- Paid time off
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $700 - $850